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  • Crisis Text Line Crisis Text Line

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Mission Statement

Crisis Text Line provides free, 24/7 support for those in crisis across the US.


Text 741741 from anywhere in the USA to text with a trained Crisis Counselor.

Crisis Text Line trains volunteers (like you!) to support people in crisis. With 21 million+ messages processed to date, we’re growing quickly, but so is the need.




Crisis Text Line accepts donations. Donate Now.

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Average Review 75 reviews

Would you recommend Crisis Text Line?

by Brittany S. from CA (December 5, 2018)
I am a regular Crisis Counselor volunteer. It has been the best decision I have ever made. I get to save people’s lives. I would recommend this opportunity to emotionally intelligent, empathetic, mature individuals who have knowledge in the mental health field.
by Alina H. (November 30, 2016)
Great cause, efficient and professional training. Friendly and helpful staff. Wonderful experience!
by Maureen C. from Waipahu, HI (September 7, 2016)
I have been volunteering with Crisis Text Line for six months and it is one of the most rewarding experiences I have ever had! People text in seeking support while they are going through a wide variety of stressors. We are there to listen with compassion and discuss coping skills and other resources that will help the texter. The 34 hours of training that you receive prior to going "live" equips you with what you need to feel confident talking with people about their struggles. Even so, if you're not sure how to handle a conversation, there are plenty of other counselors online to offer advice and suggestions as well as a supervisor who oversees everything that is happening. Living in Hawaii, I have a huge time advantage. Someone can be texting in at 2AM on the east coast, that is only 9PM in Hawaii. That means we can be a huge support to people on the main land without having to stay up late! If you want to know that you've made an impact in someone's life, become a crisis counselor!
by Kait V. (September 7, 2016)
I have volunteered for Crisis Text Line for 2 years and it has been an amazing experience. I started while I was in grad school for social work and I learned so much from Crisis Text Line. it was a great supplement to my education. It is meaningful work and I feel like I am really making a difference in the lives of others.