Between 2009-2016, I held many jobs w/ them. They’re all volunteers, no paid staff, work full-time reg jobs, & have only 1 phone line with v-mail & 1 email. In order to avoid chaos and duplicity in responding to the 60-100 calls & 200-300 emails PER DAY (yes, you heard right), these are manned by only 3-4 dedicated volunteers, who split up the inquiries, delegate as many as possible to other knowledgeable volunteers, all of whom treat it like a job, year after year, & know how to handle almost every situation. But because lower level volunteer turnover is high, you have to keep a core of a few folks who know everything, & thus, they end up with the vast majority of the work, done in their spare time, around “real” jobs, kids, life, illness, holidays, & vacations-just like all orgs. Yet, 4 Paws has the most dedicated volunteers, highest standards for pets & adopters, most organized systems, best social media. With only 150 vol’s, they adopt out 450 cats a year & find barn homes 4 ferals