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Statewide Health Insurance Benefits Advisors (SHIBA)

Cause Area

  • Advocacy & Human Rights
  • Community
  • Health & Medicine
  • People with Disabilities
  • Seniors


5000 Capitol Blvd SEPO BOX 40225Olympia, WA 98504 United States

Organization Information

Mission Statement

SHIBA provides free, unbiased information about health care coverage and access to help improve the lives of all Washington state residents. We cultivate community commitment through partnership, service and volunteering.


A free service of the Washington State Office of the Insurance Commissioner, SHIBA volunteers provide unbiased and confidential Medicare counseling and outreach services.

One of 54 state health insurance programs (SHIP) in the U.S., SHIBA was the very first program in the nation. We’ve been in operation since 1979.

Our 200 volunteers are located across the state. We contract/partner statewide with local non-profit organizations to provide outreach and counseling services to serve all 39 Washington state counties.

Why volunteer for SHIBA?
You can make a difference in the life of a senior citizen or someone with a disability.

Not only does volunteering offer vital help to people in need and the community, but the benefits can be even greater for the volunteer as it:

  • Connects you to others.
  • Helps reduce stress and combats depression.
  • Keeps you mentally stimulated and provides a sense of purpose.
  • Is good for your overall physical health, which prolongs your life.
  • Helps get you out of the house and involved in your community.
  • Brings fun and fulfillment to your life.


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