• 34 people are interested

Have a passion for helping others 1:1 in your community?

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ORGANIZATION: Statewide Health Insurance Benefits Advisors (SHIBA)

  • 34 people are interested

Help accomplish our mission by providing individual Medicare counseling. We will train you all about Medicare!

This role involves direct confidential, free and unbiased health insurance counseling with Medicare beneficiaries, caregivers and/or family members about their individual situations. Counseling sessions may include a review of personal financial and health information to conduct Medicare eligibility screenings and plan comparisons. Sessions may also include assisting beneficiaries to apply for or enroll in Medicare-related benefit programs.

Volunteers work at the offices of the local volunteer host organization and at sites in the community (not in Tumwater). Due to the pandemic, volunteers may also be asked to telework. Counselors provide their services in-person or by phone, email or other electronic format. When safe, in-person counseling may take place at locations such as senior centers, libraries or other community sites, but not at a beneficiary’s home.

1 More opportunity with Statewide Health Insurance Benefits Advisors (SHIBA)

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About Statewide Health Insurance Benefits Advisors (SHIBA)


5000 Capitol Blvd SE, PO BOX 40225, Olympia, WA 98504, US

Mission Statement

SHIBA provides free, unbiased information about health care coverage and access to help improve the lives of all Washington state residents. We cultivate community commitment through partnership, service and volunteering.


A free service of the Washington State Office of the Insurance Commissioner, SHIBA volunteers provide unbiased and confidential Medicare counseling and outreach services.

One of 54 state health insurance programs (SHIP) in the U.S., SHIBA was the very first program in the nation. We’ve been in operation since 1979.

Our 200 volunteers are located across the state. We contract/partner statewide with local non-profit organizations to provide outreach and counseling services to serve all 39 Washington state counties.

Why volunteer for SHIBA?
You can make a difference in the life of a senior citizen or someone with a disability by helping them understand Medicare and the choices available to them. And we will provide you with training all about Medicare.


Health & Medicine
Health & Medicine, Seniors


We'll work with your schedule.


All across Washington stateStatewide, WA 98501



  • Healthcare


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Volunteer Medicare counselor schedules are flexible. The local volunteer coordinator works with each volunteer to determine the number of hours the volunteer works each month, and to schedule assignments accordingly.
  • Good oral communication & active listening skills, willing to learn & share information, explain Medicare coverage so clients understand, work well with others, and good computer skills.

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