• ORGANIZATION PROFILE

  • KanCare Ombudsman Volunteer Program, Olathe, KS KanCare Ombudsman Volunteer Program, Olathe, KS

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Mission Statement

To support KanCare/Medicaid members in navigating the Medicaid system and to resolve problems regarding services, coverage, access and rights.

Description

The KanCare Ombudsman's Office was created when Medicaid was changed to KanCare in 2013. The KanCare Ombudsman helps KanCare members /Medicaid consumers with concerns about getting services they need through KanCare. The KanCare Ombudsman Volunteer Program is designed to assist the Ombudsman in serving KanCare members regarding their services, coverage, access and rights. The program began in the Wichita area (Sedgwick County) in 2015, and will begin in the Kansas City Metro area including Wyandotte County and Johnson County in 2016.

Website

http://www.kancare.ks.gov/ombudsman.htm

Contact

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