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90 people are interested
KanCare Ombudsman Volunteer -Wichita, KS
ORGANIZATION: KanCare Ombudsman Office/State of Kansas
Please visit the new page to apply.
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90 people are interested
Do you have compassion, good communication skills, and at least three hours a week to help Kansas Medicaid applicants and members? The KanCare Ombudsman Volunteer Program is currently taking applications in the Wichita area for volunteers interested in helping Kansas Medicaid stakeholders resolve problems regarding their services, coverage, access and rights.
Trained Ombudsman Volunteers are the heart of this program. You don’t have to be an expert on Medicaid to volunteer; you will learn as you help others. Please note, shifts are only available during business hours of M-F, 9am-4pm.
Volunteers will assist us with updating statewide resources and outreach materials. You'll need to be comfortable with basic Microsoft products & internet navigation. You'll need to be comfortable making phone calls and sending emails. You will represent our office to the community of KanCare members, applicants, and providers.
Consider being a part of our team. Let’s work together to help Kansas Medicaid stakeholders get their questions answered.
7 Shifts
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morning /
09:00 AM to 11:45 AM CST
This shift is specific to Tuesday mornings
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morning /
09:00 AM to 11:45 AM CST
This shift is specific to Wednesday mornings.
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morning /
09:00 AM to 11:45 AM CST
This shift is specific to Friday mornings.
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afternoon /
01:00 PM to 04:00 PM CST
This shift is specific to Friday afternoons.
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afternoon /
01:00 PM to 04:00 PM CST
This shift is specific to Monday afternoons.
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afternoon /
01:00 PM to 04:00 PM CST
This shift is specific to Tuesday afternoons.
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afternoon /
01:00 PM to 04:00 PM CST
This shift is specific to Wednesday afternoons.
- NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
1 More opportunity with KanCare Ombudsman Office/State of Kansas
Opportunities
About KanCare Ombudsman Office/State of Kansas
Location:
900 SW Jackson, Room 1041, 900 S, Topeka, KS 66612, US
Mission Statement
To support KanCare/Medicaid members in navigating the Medicaid system and to resolve problems regarding services, coverage, access and rights.
Description
The KanCare Ombudsman office helps KanCare/Medicaid members and applicants with concerns about getting services they need through KanCare/Medicaid. The KanCare Ombudsman Volunteer Program is designed to assist the KanCare Ombudsman in serving KanCare/Medicaid members and applicants regarding their services, coverage, access and rights.
We are here to answer calls and allow consumers to consult with a live volunteer. You don’t have to be an expert on Medicaid to volunteer; you will learn as you help others. Volunteers receive, at no cost, a minimum of 30 hours training and mentoring by an experienced staff member prior to starting their service as well as continuing education.
CAUSE AREAS
WHEN
WHERE
Attn: Aurora Myers238 N Mead StWichita, KS 67202
DATE POSTED
July 9, 2024
SKILLS
- Basic Computer Skills
- People Skills
- Customer Service
- Healthcare
GOOD FOR
- Kids
- Teens
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- 3 hrs/week
- Bilingual is a plus, but NOT a requirement