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The mission of the Long Term Care Ombudsman Program, a not-for-profit organization, is to enhance the quality of long-term care services for all people living in nursing homes and residential care facilities in the State of Missouri. This mission is accomplished through advocating for residents' rights and providing information and education to the entire community about long-term care.
Volunteers are trained to become Ombudsman (which means to speak on behalf of another) and these volunteers go into long-term care facilities (nursing homes and residential care facilities) and educate residents on what their rights are. The volunteers work 2-4 hours a week as advocates for the residents when the residents ask for help. Some volunteers make pr