• 277 people are interested
 

Customer Service - Red Vest Concierge Volunteer

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ORGANIZATION: Kaiser Permanente LAMC

  • 277 people are interested

The Red Vest Concierge is our primary customer service role -- they complete the following:

  • Serves as a Customer Service Volunteer
  • Checks in members & visitors to the campus
  • Provide Wheelchair escorts
  • Patient Wayfinding
  • Patient Discharge Support
  • Assist with special projects and requests
  • Patient Deliveries Support
  • Lost and Found Support
  • Provide Customer Service to our departments and our members.
  • Support other departments as needed

Hours: 7 Days A Week Shifts: 8:00 - Noon, Noon - 4:00, 4:00 - 8:00

Requirement for volunteering at Kaiser Permanente Los Angeles Medical Center

  • Covid vaccine with proof of booster
  • Must live in the Los Angeles Area
  • Have a valid social security number.
    • Kaiser runs a background check on all volunteers.
  • If accepted to the program, must attend:
    • Virtual Orientation
    • Complete our health screening process.
      • process may take up to 3 to 4 weeks for clearance after interviews.
  • Commit to a fixed weekly 4-hour schedule.
  • Commit to the programs one-year commitment.

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About Kaiser Permanente LAMC

Location:

4867 Sunset Blvd, Volunteer Services Department, Los Angeles, CA 90027, US

Mission Statement

The Volunteer Services Department at Kaiser Permanente Los Angeles Medical Center was established to develop and maintain a caring, compassionate and efficient volunteer staff who offer an extra dimension of care and services to our members and their families without replacing any paid positions throughout the Medical Center campus.

Description

The Los Angeles Medical Center (LAMC) Volunteer Services Department consists of over 800 volunteers, donating thousands of hours in 40 different areas of the hospital, mostly in patient care areas. Kaiser LAMC is the Tertiary Center for all of the So. Cal Kaisers, our specialties include the Heart Center, Stroke Center, Neuro Center and many more. We also are one of three Pediatric Specialty Care Centers for Kaiser Permanente So Cal.

Our volunteers experience a high level opportunity to interact with our members whether it be at the front desk greeting and checking in our members or as a Silver Angel in the nursing units.

Requirement for volunteering at Kaiser Permanente Los Angeles Medical Center

  • Covid vaccine with proof of booster
  • Must live in the Los Angeles Area
  • Have a valid social security number.
    • Kaiser runs a background check on all volunteers.
  • If accepted to the program, must attend:
    • Virtual Orientation
  • Complete our health screening process.
    • process may take up to 3 to 4 weeks for clearance after interviews.
  • Commit to a fixed weekly 4-hour schedule.
  • Commit to the programs one-year commitment.

CAUSE AREAS

Community
Health & Medicine
Women
Community, Health & Medicine, Women

WHEN

We'll work with your schedule.

WHERE

4867 Sunset BlvdVolunteer Services DepartmentLos Angeles, CA 90027

(34.09893,-118.29409)
 

SKILLS

  • Patient Care
  • Customer Service
  • Healthcare
  • Ushering
  • Office Reception

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Minimum = one 4-hour shift each week & Maximum = four 4-hour shifts each week.

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