Red Vest Concierge Volunteer (Customer Service)

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Kaiser Permanente LAMC

  • 211 people are interested

The Red Vest Concierge is our primary customer service role -- they complete the following:

  • Greet members at entrances and entryways of hospital and outlying buildlings.
  • Provide Wheelchair escorts when requested
  • Provide escorts to various locations on campus
  • Assist with special projects and requests
  • Provide Customer Service to our departments and our members.
  • Deliver magazines and books to patient rooms when requested
  • Assist members with wayfinding

Hours: 7 Days A Week Shifts: 8:00 - Noon, Noon - 4:00, 4:00 - 8:00 and 8:00 - Midnight

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About Kaiser Permanente LAMC


4867 Sunset Blvd, Volunteer Services Department, Los Angeles, CA 90027, US

Mission Statement

The Volunteer Services Department at Kaiser Permanente Los Angeles Medical Center has been established to develop and maintain a caring, compassionate and efficient volunteer staff who offers an extra dimension of care and services to our members, their families without replacing any paid position through the Medical Center campus.


The Los Angeles Medical Center Volunteer department consists of over 800 volunteers, donating over hours in 40 different areas of the hospital, mostly in patient care areas. Kaiser LAMC Is the Teritiary Center for all of the So. Cal Kaisers, our specialties include our Heart Center, our Stroke Center, our Neuro Center and many more. We also are one of three Pediatric Specialty Care Centers for Kaiser Permanente So Cal.

Our volunteers experience a high level opportunity to interact with our members whether it be at the front desk greeting and checking in our members or as a Care Partner up on the nursing units.

Our volunteers get first hand experience interacting with hour physcians, nurses and other healthcare professionals, who are invested in growing the next generation of healthcare providers.

Steps to become a Volunteer

A commitment of 200 hours per years served our patients needs best. Prior to applying to be a volunteer, please ensure that you can help out for the entire 200 hours required.

To obtain an application please copy and paste the following URL and submit to the volunteer office:

Health & Medicine


We'll work with your schedule.


4867 Sunset BlvdVolunteer Services DepartmentLos Angeles, CA 90027



  • Patient Care
  • Customer Service
  • Healthcare
  • Ushering


  • Teens
  • People 55+


  • Background Check
  • Must be at least 16
  • Orientation or Training
  • 1 four hour shift per week/ 200 hours annually

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