211 Information & Referral Specialist / HELPline Specialist


Cause Areas


It's flexible! We'll work with your schedule.


2060 University Ave Suite 212Riverside, CA 92507
Community Connect !
Connect your community to vital resources


Would you like to help a young mother with no food for her family find food to feed her hungry children? Would you like to help a homeless person find a warm shelter? Would you like to perhaps literally save somebody's life by connecting them to a suicide prevention counselor?

You can do all of these things and help so many more people in various forms of distress by volunteering to work at 211 Riverside. As a volunteer, you would be fully trained to answer calls on our hotline and provide resources and referrals to people seeking help.

Volunteer requirements include having a caring attitude, a good phone voice, and the ability to use a computer. Volunteer hours can be arranged to suit your schedule any time Monday through Friday, 8 AM to 5 PM. After training, volunteers are asked to commit a minimum of at least 4 hours per week for 6 months but other periods of commitment will be considered.

Credit can be given for student internships.

Please contact hr@connectriverside.org for for more information.

211 Community Connect


  • Mental Health
  • Crisis Counseling
  • CSR / Volunteer Coordination
  • Customer Service
  • Community Outreach

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18

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