Phoenix Convention Center Theatrical Venues: Show and Arts Volunteer Ushers Needed

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City of Phoenix Convention Center

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Orpheum Theatre House
Orpheum Theatre view from stage

The Phoenix Convention Center's theatrical venues are currently seeking high energy, community service focused volunteers who are looking for opportunities to contribute some time to local arts organizations! The multi-purpose Symphony Hall (home to The Phoenix Symphony, Arizona Opera and Ballet Arizona) and Orpheum Theater venues are currently seeking high energy, community service-focused theater ushers who are looking for opportunities to contribute some time to local arts organizations! Ushers have the added benefit of enjoying the shows. The Phoenix Convention Center, a division of the City of Phoenix, operates the historic Orpheum Theatre located at 203 West Adams Street and Symphony Hall at 75 N. Second Street (2nd Street and Adams).

Ushers are engaged as hosts, and are the most visible reflection of service during events. Duties include:

  • Greet attendees
  • Hand out programs
  • Escort patrons to their correct seats
  • Provide direction and answer venue inquiries.

Ushers are relied upon to be courteous, friendly, knowledgeable, and helpful to the clients and patrons. In this manner, volunteer ushers are in a position to positively impact the experience of patrons of the arts in Phoenix, thereby benefiting those who utilize these facilities. Adults and adolescents (age 15-17) are encouraged to join us.

To become an Ambassador, please plan to attend one training sessions listed below.

Upcoming training dates are:

  • Saturday, October 5, 2019 at Symphony Hall from 10:30am - 1:00pm
  • Saturday, November 23, 2019 at Symphony Hall from 10:30am - 1:00pm

At training, you will be given information about the basics of ushering and be oriented to the venue.

Orpheum Theatre training involves 'on-the-job’ training at a performance once you are Symphony Hall trained.

For more information email at '

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About City of Phoenix Convention Center


100 North Third Street, Phoenix, AZ 85004, US

Mission Statement

To successfully operate the Phoenix Convention Center through the rebirth of downtown Phoenix.


The Orpheum Theater and Symphony Hall are world-class facilities located in the heart of downtown Phoenix. Our goal is to focus on attracting an optimum mix of events that will generate positive economic impact, support community efforts and maximize activity for patrons and visitors in downtown Phoenix.

The Phoenix Convention Center is the premier meeting destination of the Southwest. We offer a unique business culture that strikes a balance between our state-of-the-art facilities and our exciting location within Copper Square, the cultural heart of downtown Phoenix.


We'll work with your schedule.


100 North Third StreetSecond Avenue and AdamsPhoenix, AZ 85004



  • Customer Service


  • Teens
  • People 55+
  • Group


  • Must be at least 15
  • 2 shifts a month 4 hours per shift

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