Volunteer Advocates are assigned to visit residents in a long term care facility close to their home 4 hours weekly to: Maintain a non-adversarial presence in the facility; Respond to concerns and complaints which are resolved through communication with the facility's administrative staff; Educate and inform residents, family members and staff about residents' rights and Ombudsman services; Empower residents to advocate on their own behalf by exercising their rights; Advocate for the rights of residents who cannot advocate for themselves; Refer instances of abuse or neglect for investigation to the Ombudsman's Office.
32 Hours of training and on-going support is provided by Ombudsman staff. Training consists of self-study, group and one-on-one discussion with the Regional Coordinator. Upon successful completion of training, Volunteer Advocates will be assigned to shadow more experienced Volunteer Advocates before they are assigned to a facility. Quarterly meetings provide topics of interest and an opportunity to network with peers.
No additional volunteer opportunities at this time.
About NJ Office of the Long-Term Care Ombudsman
P.O. Box 852, Trenton, NJ 08625, US
The mission of the NJ Office of the Long-Term Care Ombudsman (NJLTCO) is to receive, investigate and resolve complaints concerning certain health care facilities serving the elderly and to protect, preserve and promote the health, safety, welfare and civil and human rights of the residents 60 years of age or older, of such facilities. Our top service and advocacy priority is to eradicate abuse and neglect in long term care.
Volunteer Advocates establish a visible presence within the facilities to represent the needs and concerns of residents. They are trained and certified by the NJ Office of the Long-Term Care Ombudsman to provide on-site advocacy to residents. Advocates complement the investigative function of the Ombudsman's Office by attempting to resolve issues at the lowest level in the long-term care facility and referring complaints of abuse or neglect and exploitation for investigation.
Advocacy & Human Rights
Health & Medicine
We'll work with your schedule.
StatewideOffice of Long-Term Care OmbudsmanStatewideTrenton, NJ08625