Consumer Feedback Volunteer - Disability Nonprofit
ORGANIZATION: Dayle McIntosh Center for the Disabled
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
Overview
Consumers are invited to complete satisfaction surveys after they receive services in order to learn more about their experience with DMC. These surveys help shape the growth and improvement of our programs to ensure a positive experience for all consumers seeking our services.
Responsibilities
Call consumers to conduct surveys and enter responses into Survey Monkey.
Keep track of completed surveys and notify appropriate staff members of survey progress.
Follow up with unresponsive consumers at least once.
Email or mail consumers the survey and/or provide accommodations if requested.
Follow up with consumers who have expressed willingness to provide a testimonial or photos.
Compile testimonials or photos from consumers and ensure they complete a consent form.
Desired Qualities
Comfortable using basic office equipment and Microsoft Windows
Comfortable making phone calls
Friendly attitude and a reliable team member
Requirements
Complete the interview, pass a background check, and attend orientation
Wear a face mask in the office
Log volunteer hours after every shift
Keep the Volunteer Coordinator informed about any changes or concerns
Minimum 4 hours of service per month
Maintain the confidentiality of Dayle McIntosh Center information
Schedule
Flexible scheduling: Shifts available on Monday through Friday from 8:30 am to 5:00pm
People with disabilities and older adults are encouraged to apply!
To apply, please visit: https://daylemc.galaxydigital.com/need/detail/?need_id=931156
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About Dayle McIntosh Center for the Disabled
Location:
501 N Brookhurst St #102, Anaheim, CA 92801, US
Mission Statement
To develop access and independence by, and for, people with disabilities.
Description
The Dayle McIntosh Center for the Disabled, also referred to as DMC, is a 501(c) (3) nonprofit organization that focuses on core services and serves as hub organization with many referral resources, programs, and partners. We provide services to people with disabilities and older adults as we facilitate equal, equitable access and inclusion within the community.
The organization’s vision statement is "People with disabilities and older adults have equal opportunities to lead their lives as they choose."
Founded in 1977, DMC’s doors opened rooted in the disability justice movement. DMC is a non-residential, cross-disability agency and meets the standards and indicators established for the operation of independent living centers in the federal Rehabilitation Act of 1973, as amended. Currently, 28 such centers exist in California and approximately 500 are in operation nationally.
Based in Orange County, California, DMC partners with people with disabilities and older adults to address current concerns and achieve personal goals toward maximum independence. DMC does not "do for", but rather, "works with" consumers to bring about desired outcomes. Assistance is provided without regard for age, race, income, or type of disability.
CAUSE AREAS
Seniors
WHEN
Mon Jun 03, 2024 - Wed Dec 31, 2025
12:01 AM - 11:59 PM
WHERE
Anaheim, CA 92801
(33.84698 ,-117.95419 )
DATE POSTED
June 5, 2024
SKILLS
GOOD FOR
N/A
REQUIREMENTS
N/A