Consumer Feedback Volunteer - Disability Nonprofit

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ORGANIZATION: Dayle McIntosh Center for the Disabled



Overview

Consumers are invited to complete satisfaction surveys after they receive services in order to learn more about their experience with DMC. These surveys help shape the growth and improvement of our programs to ensure a positive experience for all consumers seeking our services.

Responsibilities

Call consumers to conduct surveys and enter responses into Survey Monkey.

Keep track of completed surveys and notify appropriate staff members of survey progress.

Follow up with unresponsive consumers at least once.

Email or mail consumers the survey and/or provide accommodations if requested.

Follow up with consumers who have expressed willingness to provide a testimonial or photos.

Compile testimonials or photos from consumers and ensure they complete a consent form.

Desired Qualities

Comfortable using basic office equipment and Microsoft Windows

Comfortable making phone calls

Friendly attitude and a reliable team member

Requirements

Complete the interview, pass a background check, and attend orientation

Wear a face mask in the office

Log volunteer hours after every shift

Keep the Volunteer Coordinator informed about any changes or concerns

Minimum 4 hours of service per month

Maintain the confidentiality of Dayle McIntosh Center information

Schedule

Flexible scheduling: Shifts available on Monday through Friday from 8:30 am to 5:00pm

People with disabilities and older adults are encouraged to apply!

To apply, please visit: https://daylemc.galaxydigital.com/need/detail/?need_id=931156

18 More opportunities with Dayle McIntosh Center for the Disabled

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About Dayle McIntosh Center for the Disabled

Location:

501 N Brookhurst St #102, Anaheim, CA 92801, US

Mission Statement

To develop access and independence by, and for, people with disabilities.

Description

The Dayle McIntosh Center for the Disabled, also referred to as DMC, is a 501(c) (3) nonprofit organization that focuses on core services and serves as hub organization with many referral resources, programs, and partners. We provide services to people with disabilities and older adults as we facilitate equal, equitable access and inclusion within the community.

The organization’s vision statement is "People with disabilities and older adults have equal opportunities to lead their lives as they choose."

Founded in 1977, DMC’s doors opened rooted in the disability justice movement. DMC is a non-residential, cross-disability agency and meets the standards and indicators established for the operation of independent living centers in the federal Rehabilitation Act of 1973, as amended. Currently, 28 such centers exist in California and approximately 500 are in operation nationally.

Based in Orange County, California, DMC partners with people with disabilities and older adults to address current concerns and achieve personal goals toward maximum independence. DMC does not "do for", but rather, "works with" consumers to bring about desired outcomes. Assistance is provided without regard for age, race, income, or type of disability.

CAUSE AREAS

Seniors
Seniors

WHEN

Mon Jun 03, 2024 - Wed Dec 31, 2025
12:01 AM - 11:59 PM

WHERE

Anaheim, CA 92801

(33.84698,-117.95419)
 

SKILLS

GOOD FOR

N/A

REQUIREMENTS

N/A

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