NHQ:Finance - Financial Shared Services - General Accounting Analyst - Credit Cards

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ORGANIZATION: American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) Corporate Finance. This is a 100% remote volunteer-from-home opportunity. This position is part of the General Accounting division of the Financial Shared Services Center (FSS) located in Charlotte, NC. FSS is a centralized process center for key accounting and purchasing functions and supports all Red Cross locations. This position is responsible for working with the credit card reconciliation staff to research and process requested credit card refunds.


  • Process Training Services related PayPal refunds through the PayPal portal
  • Research and process Training Services refund requests in Cybersource
  • Manually update transaction ID numbers within the Trintech ReconNET software to match related transactions
  • Update expense and revenue general ledger account numbers (self-reconcile) as needed on Donation, Training Services and Disaster transaction to reconcile items in ReconNET without an offset
  • Research and process credit card chargebacks in Paymentech, AMEX, PayPal
  • Research donation reconciliation exceptions and upload adjustments to SharePoint.



  • Reliable access to resources needed to volunteer 100% virtually
  • Must be at least 18 years of age
  • Accounting/Finance education and/or experience
  • Intermediate Excel and SharePoint experience
  • Computer skills including utilizing MS Teams
  • Ability to work independently
  • Access to a computer, phone, and reliable internet service
  • Willingness to comply with current public health and Red Cross policies
  • Submission of resume
  • Must reside in the United States

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.




We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Basic Computer Skills
  • Database Administration
  • Microsoft Office Suite
  • Analytics




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6-10 hours per week. Generally, 2 - 4 hours are needed daily, There is some flexibility to work hours at your convenience as long as the task is completed by the established deadline.
  • Must have some availability within the timeframe of Monday - Friday, 8:00 AM-5:00 PM EST for initial training/discussion. The workload is cyclical and heaviest in the spring and summer months; however, activity occurs throughout the year. Periods of

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