Share your tech skills at Rockwood Library

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ORGANIZATION: Multnomah County Library

Teach Computer Classes to Adults
A volunteer assists with the library's mission to provide information and computer access to everyone in the community.

Do you always get asked by friends and family members to help with their tech issues - and love it? Are you fluent in Spanish, Russian, or Vietnamese? Share your tech skills with library patrons who need help with mobile devices, websites, downloading, e-readers, getting started with tech, and more. Tech Help sessions involve working with people one-on-one. Empower patrons by improving their computer skills and their access to information. This is a teaching position; volunteers help the patron find information about using their mobile device or computer and talk them through the steps. The patron will then navigate through the steps themselves.

Time commitment: One weekly shift for a minimum of 6 months starting in June

Available shifts: Wednesdays 3:00 - 5:50 pm - Russian, Spanish, Vietnamese, or English fluency

Tasks & Responsibilities

  • Help people use the Internet and assist with their email accounts
  • Teach patron resources related to Microsoft Office, Google Docs, Home Office and other office productivity software
  • Assist patrons with learning about personal electronic devices like e-readers, cell phones, laptop computers, tablets and various applications
  • Help people use the library catalog and other library electronic resources
  • Please note, we do not perform repairs or troubleshoot equipment problems or failures

Skills & Qualifications

  • Enjoy teaching people new skills and problem-solving with others.
  • Patience to work with novice computer/smartphone users.
  • Proficient knowledge of basic computer & smartphone components, Internet, and email
  • Proficient knowledge of computer software & smartphone apps, or the desire to learn it
  • Ability to work independently
  • Enjoy working with people with diverse educational, cultural and socioeconomic backgrounds
  • Excellent customer service skills
  • Ability to work with older adults
  • Age 18 or older
  • Ability to pass a criminal record check. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to volunteering.
  • Ability to fluently speak and read Spanish, Russian, Vietnamese, or English


  • Feel that you are a making a difference in someone’s life
  • Empower people to use technology
  • Promote lifelong learning
  • Learn more about adult learning styles
  • Get frontline experience working with library patrons


  • Tech Help shadowing
  • Onsite orientation and training

8 More opportunities with Multnomah County Library

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About Multnomah County Library


Volunteer Services, 205 NE Russell Street, Portland, OR 97212, US

Mission Statement

Empowering our community to learn and create


Multnomah County Library is the oldest public library west of the Mississippi River, with a history that reaches back to 1864. As Oregon's largest public library, Multnomah County Library serves nearly one-fifth of the state's population with a wide variety of programs and services.

The mission of the volunteer program is to engage community members in enhancing the services that Multnomah County Library is able to provide online, at library locations, and in the community. Volunteers are engaged throughout the organization including at all of our 19 libraries and our outreach programs.


Computers & Technology
Education & Literacy
Community, Computers & Technology, Education & Literacy


We'll work with your schedule.


17917 Southeast Stark StreetRockwood LibraryPortland, OR 97233



  • Teaching / Instruction
  • Basic Computer Skills
  • Russian
  • Spanish
  • Vietnamese
  • People Skills




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One weekly shift for a minimum of 6 months
  • A volunteer application must be completed with Multnomah County Library. A criminal record check is required. This is paid for by Multnomah County Library. Wear your volunteer badge and fill out a timesheet every time you volunteer.

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