Hero Care Network Family Contact Card Caseworker - Military and Veteran Families
ORGANIZATION: American Red Cross - Greater Pennsylvania Region
Please visit the new page to apply.
Hero Care Network Family Contact Card Caseworker - Military and Veteran Families
Purpose
Ensure that military families know they are supported by the Red Cross from the first day in the military through life as a veteran. This position supports the Regional SAF department. This can be a virtual (volunteer-from-home) opportunity.
Key Responsibilities
- Ensure family information is in the case management system
- Email and phone military families to provide Red Cross preparedness information
- Provide additional support, as appropriate
- Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly.
- Maintain strict confidentiality of any case notes, and private personal information in accordance with Red Cross policies
- Maintain professionalism and conduct as stated in Red Cross policy
Time Commitment
2 days/week; with each shift being 2-3 hours volunteer time.
Required:
- Reliable access to resources needed to volunteer to include phone, personal computer and internet connection.
- Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross
- Good computer skills to include use of Internet search tools; Internet; and Microsoft Office Suite, to include Outlook, word-processing
- Strong interpersonal, communication and listening skills
- Able to work with diverse populations
- Willingness to comply with current public health and Red Cross policies.
Recommended/Helpful:
- Knowledge/experience with the military
- Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues
- Bi-Lingual
Development Opportunities
- Regional SAF Family Contact Lead
- MEPS coordinator
- Critical Community Service Caseworker
- Family Follow-Up Caseworker
- SAF Training
- Giving Presentations/Briefings
- Contingency Team
- Volunteer Partner
- Division Volunteer
To get started: https://volunteerconnection.redcross.org/?nd=lead&a=114837&h=193&p=1899125
574 More opportunities with American Red Cross - Greater Pennsylvania Region
Opportunities
About American Red Cross - Greater Pennsylvania Region
Location:
701 Centre Ave., Reading, PA 19601, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
The American Red Cross exists to provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world, through five key service areas:
Disaster Relief
Supporting America's Military Families
Collect lifesaving blood
Health and Safety
International Services
CAUSE AREAS
WHEN
WHERE
Multiple locations Enola, PA 17025
DATE POSTED
April 3, 2024
SKILLS
- Administrative Support
- Program Management
- CSR / Volunteer Coordination
- Community Outreach
- Resource Development / Management
- People Skills
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18