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2 people are interested
Client Services Volunteer
ORGANIZATION: Minnesota Spay Neuter Assistance Program (MN SNAP)
Please visit the new page to apply.
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2 people are interested
You will be crucial in supporting clients who contact us via our Google voice phone service. Your primary responsibility will be to assist clients by returning messages or forwarding them to the appropriate staff member, ensuring that their inquiries or concerns are addressed promptly and efficiently.
Specific Responsibilities
- Retrieve messages from Google voice.
- Return client messages promptly and provide relevant and accurate information.
- Answer questions regarding MN SNAP surgery policies and procedures.
- Forward calls to the appropriate staff member.
- Set up surgery appointments.
- Answer questions regarding MN SNAP surgery policies and procedures.
Skills/Requirements
- Strong communication skills, both verbal and written.
- Customer service skills.
- Willingness to work with individuals from diverse cultures and language abilities.
- Excellent organizational skills to manage and prioritize client messages and calls effectively.
- Ability to reserve judgment.
- Proficiency with online registration forms.
- Ability to work independently with minimal supervision and collaboratively in a team environment.
- Knowledge of MN SNAP a bonus.
4 More opportunities with Minnesota Spay Neuter Assistance Program (MN SNAP)
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About Minnesota Spay Neuter Assistance Program (MN SNAP)
Location:
2822 N Washington Ave, Minneapolis, MN 55411, US
Mission Statement
Our mission is to end the suffering and death of Minnesota cats and dogs due to overpopulation by providing both high-quality, affordable and accessible spay and neuter services to those in need, and animal welfare education in the communities we serve. MN SNAP’s mission is simple and effective in reducing pet overpopulation. Our work reduces the influx of homeless pets into rescues and shelters, preventing suffering and death. Our vision is also simple: no cats or dogs suffer or are needlessly euthanized due to pet overpopulation in Minnesota. MN SNAP has completed more than 145,099 low-cost surgeries since April 2010. Using conservative litter estimates for the female pets we’ve sterilized, MN SNAP’s work has prevented the birth of more than 5 million unwanted cats and dogs!
Description
Minnesota Spay Neuter Assistance Program Professional Corporation is a 501(c)(3) nonprofit organization that provides high-quality, high-volume, low-cost spay and neuter services to owned animals within underserved and low-income communities, animals within the rescue and shelter system, and feral cat communities. We reach pets in neighborhoods where cost, transportation or the absence of veterinary services is an obstacle to obtaining spay and neuter services.
MN SNAP was founded by Kim Culbertson, DVM, and a group of animal advocates with the goal of reducing the death and suffering of homeless animals across Minnesota. MN SNAP staff works in a surgically outfitted RV and at its headquarters clinic in North Minneapolis.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
January 29, 2024
SKILLS
- Customer Service
- Critical Thinking
- Multi-Tasking
- People Skills
- Problem Solving
- Verbal / Written Communication
GOOD FOR
- People 55+
REQUIREMENTS
- Must be at least 18
- We ask a minimum of 20 hours per week. It is usually 2 days a week and 1 weekend a month.