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Flexible Schedule
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Virtual Opportunity
You will be crucial in supporting clients who contact us via our Google voice phone service. Your primary responsibility will be to assist clients by returning messages or forwarding them to the appropriate staff member, ensuring that their inquiries or concerns are addressed promptly and efficiently. Specific Responsibilities Retrieve messages from Google voice. Return client messages promptly and provide relevant and accurate information. Answer questions regarding MN SNAP surgery policies and procedures. Forward calls to the appropriate staff member. Set up surgery appointments. Answer questions regarding MN SNAP surgery policies and procedures. Skills/Requirements Strong communication skills, both verbal and written. Customer service skills. Willingness to work with individuals from diverse cultures and language abilities. Excellent organizational skills to manage and prioritize client messages and calls effectively. Ability to reserve judgment. Proficiency with online registration forms. Ability to work independently with minimal supervision and collaboratively in a team environment. Knowledge of MN SNAP a bonus.
Date Posted: 2024-01-29
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Flexible Schedule
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Minneapolis, MN 55411
Our check-in volunteers are one of the first faces that clients and their pets see upon arrival the day of surgery, and we are looking for a few good folks! Are you an animal lover that is great with all types of people, organized, outgoing, and possibly looking for a bit of exercise? This might be a perfect opportunity for you! We are looking for one (1) special person to help weekly on Tuesdays to help get our clients and their pets checked in for surgery! Client check-in starts at 8:00 a.m. each day (arrival time of 7:45am) and shifts are generally a 2-2.5 hour commitment ending around 10:00-10:30 a.m. This shift is located at our headquarters in Minneapolis. This is a 4 to 6 month minimum commitment. The basic outline of the position includes, but not necessarily limited to, the following: Greet clients and their pets from a distance to verify that are scheduled for the day and are at the correct time and door Do a pre-check to make sure they have their required documents, ID and other necessary items We are currently utilizing a paging system, so the client typically receives a pager and waits in their car Regulate the number of people going into the building (currently only 1 at a time) Escort animals to the proper area or kennel Label carriers or crates as needed Give parking directions or other information Please note this position includes working outside in varying weather conditions (can be inside between clients) If you have any questions, please feel free to ask!
Date Posted: 2024-02-20
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Flexible Schedule
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Minneapolis, MN 55411
Our check-in volunteers are one of the first faces that clients and their pets see upon arrival the day of surgery, and we are looking for a few good folks! Are you an animal lover that is great with all types of people, organized, outgoing, and possibly looking for a bit of exercise? This might be a perfect opportunity for you! We are looking for one (1) special person to help most weeks on Sundays to help get our clients and their pets checked in for surgery! Client check-in starts at 8:00 a.m. each day (arrival time of 7:45am) and shifts are generally a 2-2.5 hour commitment ending around 10:00-10:30 a.m. This shift is located at our headquarters in Minneapolis. This is a 4 to 6 month minimum commitment. The basic outline of the position includes, but not necessarily limited to, the following: Greet clients and their pets from a distance to verify that are scheduled for the day and are at the correct time and door Do a pre-check to make sure they have a mask, their required documents, ID and other necessary items We are currently utilizing a paging system most days, so the client typically receives a pager and waits in their car Regulate the number of people going into the building (currently only 1 at a time) Escort animals to the proper area or kennel Label carriers or crates as needed Give parking directions or other information Please note this position includes working outside in varying weather conditions (can be inside between clients) While we do not required Covid-19 vaccination, it is encouraged, and all volunteers are required to sign a waiver stating that you understand your choices and will adhere to our safety protocols. If you have any questions, please feel free to ask!
Date Posted: 2024-03-08
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Flexible Schedule
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Minneapolis, MN 55411
Our check-in volunteers are one of the first faces that clients and their pets see upon arrival the day of surgery, and we are looking for a few good folks! Are you an animal lover that is great with all types of people, organized, outgoing, and possibly looking for a bit of exercise? This might be a perfect opportunity for you! We are looking for one (1) special person to help weekly on Fridays to help get our clients and their pets checked in for surgery! Client check-in starts at 8:00 a.m. each day (arrival time of 7:45am) and shifts are generally a 2-2.5 hour commitment ending around 10:00-10:30 a.m. This shift is located at our headquarters in Minneapolis. This is a 4 to 6 month minimum commitment. The basic outline of the position includes, but not necessarily limited to, the following: Greet clients and their pets from a distance to verify that are scheduled for the day and are at the correct time and door Do a pre-check to make sure they have their required documents, ID and other necessary items We are currently utilizing a paging system, so the client typically receives a pager and waits in their car Regulate the number of people going into the building (currently only 1 at a time) Escort animals to the proper area or kennel Label carriers or crates as needed Give parking directions or other information Please note this position includes working outside in varying weather conditions (can be inside between clients) If you have any questions, please feel free to ask!
Date Posted: 2024-02-20
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Flexible Schedule
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Minneapolis, MN 55411
Our clinic support volunteers are crucial to the operation of our MN SNAP clinic! We could not do what we do without the dedication of passionate animal lovers that back-up our veterinary staff. The clinic shifts are available between the hours of 9 am and 4 pm and we are looking for volunteers for Sundays. Duration of shifts are half shift 9am to 12pm and 12pm to 4pm or a full day 9am-4pm. The basic outline of the position includes, but not necessarily limited to, the following: Help set up for the day. Clean and dry equipment and instruments coming from the surgery area. Reassemble surgery packs according to directions provided. Assist technicians with miscellaneous tasks as needed. Take dogs out, clean kennels-if necessary. Help clean up at the end of the day. All volunteers are required to sign waivers in agreement with MN SNAP policies. Training is provided via written material, video demos, and onsite support.
Date Posted: 2024-03-08