• 2 people are interested
 

Volunteer Senior Transportation Office Assistant

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ORGANIZATION: Senior Services of Southeastern VA

  • 2 people are interested
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Senior Services is seeking an enthusiastic, customer service minded individual who can be creative and work well on a team!

We are looking for someone to assist in making calls to seniors on behalf of our transit team! These calls will mainly confirm rides and complete post ride surveys.

This vitally important role will ensure that our Seniors are getting the very best transportation service that we are able to provide!

Other tasks may include, but are not limited to:

  • Performs customer relations function for scheduling
  • Performs routine and regular follow up with potential clients
  • Responds to inquiries, complaints, and correspondence from clients and the public; investigates and resolves complaints courteously and in a timely manner or refers appropriately
  • Prepares and reviews daily/weekly/monthly reporting
  • Performs additional tasks as required

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About Senior Services of Southeastern VA

Location:

2551 Eltham Avenue, Suite Q, Norfolk, VA 23513, US

Mission Statement

Mission: To provide seniors and their caregivers with access to programs and services so they may live their lives with choice and dignity in their communities

Description

Senior Services of Southeastern Virginia is the regional organization in South Hampton Roads that supports and enriches the lives of seniors and their families through advocacy, education, information and comprehensive services. For one-third of a century, we’ve changed the lives of tens of thousands of the region’s seniors for the better. We’ve served over two million meals, contributed more than six million hours of senior volunteer services, driven seniors over 11 million miles and helped thousands of seniors live in their homes independently as an alternative to nursing home care.

CAUSE AREAS

Seniors
Seniors

WHEN

We'll work with your schedule.

WHERE

2551 Eltham AvenueSuite QNorfolk, VA 23513

(36.877796,-76.222885)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We request a minimum of 8 hours per week, 4 hours per day between the hours of 9:00 a.m. and 4:00 p.m. Monday through Friday. Afternoon's preferred.

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