Volunteer Coordinator

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Qualifications

Excellent written and verbal communication skills

Considerable knowledge of computers and database management

Ability to prioritize and simultaneously handle multiple activities

Ability to develop and maintain a good rapport with the public and peers

Excellent telephone etiquette so don't be afraid to talk to people

Responsibilities

• Help recruit, train, and supervise volunteers in the efficient running of the facility and assist with calling volunteers to request assistance as needed.
• Maintain volunteer hours and coordinate volunteer schedules, prepare volunteer program reports, and liaison with the community to attract volunteers
• Build positive relationships with volunteers
• Provide opportunities for volunteers to give feedback, understand policies, and interact in professional and social settings
• Coordinate with other departments in the development and implementation of new volunteer programs
• Evaluate, implement, and keep current volunteer applications and screening process, volunteer handbook, and training materials on a regular basis
• Suggest or implement updates to volunteer job descriptions and volunteer training manuals
• Facilitate professional interaction between volunteers and staff
• Schedule and conduct volunteer orientations
• Schedule and confirm volunteers for special events and other activities as scheduled
• Record cancellations and make necessary changes to ensure adequate coverage of volunteer help
• Work in conjunction with the public and companies/organizations that are interested in community service projects
• Keep a record of special project volunteer hours and write letters of completed service when requested
• Manage the volunteer database to keep track of all volunteers, orientation dates, training dates, money collected, and all other information pertaining to individual volunteer job skills and work preference
• Schedule volunteers for various positions in the rescue to ensure consistent and even coverage
• Be able to visit the rescue no less than once a month to visualize layout, activity, noise level, and develop a deeper understanding of what actually goes on in a day and a week.