Donor Management Specialist

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Are you passionate about supporting women's empowerment and community development in Africa? Ripples, a nonprofit organization operating in Nigeria and Ghana, is seeking a dedicated Volunteer Donor Management Specialist to join our team. In this role, you will be at the forefront of nurturing relationships with our valued donors, ensuring their engagement and satisfaction while contributing to our mission of creating positive change in African villages.

Your Impact:

• Donor Engagement: Foster strong relationships with donors through personalized communications, acknowledging their contributions, and expressing gratitude for their support.
• Donor Database Management : Maintain and update donor records in our database, ensuring accuracy and confidentiality.
• Communication: Collaborate with the Communication team to craft engaging donor-centric communications, including thank-you letters, impact reports, and newsletters.
• Feedback Collection: Solicit feedback from donors to understand their preferences, concerns, and motivations, and use this information to enhance our donor engagement strategies.
• Recognition: Implement donor recognition programs to acknowledge and appreciate the support of our donors publicly and privately.
• Feedback Integration: Work closely with other departments to ensure donor feedback and preferences inform organizational decisions and strategies.
• Donor Retention: Develop and execute donor retention strategies to ensure ongoing support and engagement.
• Reporting: Prepare regular reports on donor engagement, retention, and contributions for the leadership team.

Qualifications:

• Passion for Ripples' Mission: A deep commitment to Ripples' mission of empowering African women and children through sustainable development.
• Communication Skills: Excellent written and verbal communication skills to engage with donors effectively.
• Organizational Skills: Strong organizational skills to manage donor data and maintain accurate records.
• Tech-Savvy: Comfortable using digital tools for donor management and communications.
• Team Player: Willingness to collaborate with colleagues across different departments.
• Cultural Sensitivity: Respect for and understanding of the diverse cultures and communities that Ripples serves.
• Integrity: A commitment to ethical donor management practices and maintaining donor confidentiality.
• Time Commitment: This is a flexible volunteer position with a recommended commitment of 15 hrs/week, allowing you to contribute remotely from the comfort of your home.

Why Volunteer with Ripples:

At Ripples, we are driven by a dedicated team of volunteers, each making a significant impact on the lives of women and children in African villages. Your role as a Donor Management Specialist will play a vital part in ensuring our donors feel appreciated and valued for their contributions, ultimately helping us fulfill our mission of empowerment.

Join us in creating lasting change and building stronger communities. To apply, please send your resume and a brief cover letter explaining your interest in volunteering with Ripples to info.usa@ripplesfoundation.org. We look forward to welcoming you to our team!