Non-Technical VMS Documentation

Save to Favorites

Non-Technical VMS Documentation

Commitment:

12-months, 1 hour a week.

Expectation

Organize all non-technical VMS documentation and documents, data.

Attend a 30 minute meeting once a week. (Typically - 1200 GMT on Thursday)

Role Overview:

This role holds the responsibility of keeping all the non-technical VMS documentation and data organized and findable.

Compensation:

Volunteer, or 40 Greenstand Impact tokens a month

Reports to:

Grants Team, Documentation Lead

Collaborates with:

VMS Lead

AREAS of RESPONSIBILITY

The Volunteer Management System (VMS) at Greenstand involves managing and supporting the lifecycle of volunteers, from onboarding to ongoing engagement. Proper documentation is essential to streamline these processes, especially to ensure efficient automation and volunteer experience improvements.

This role is responsible for documenting VMS processes, from setting up workflows for onboarding to creating templates and process guides for the leadership team.

Required tasks

1. Organize VMS Documentation :
   Sort, categorize, and consolidate existing VMS documents from Google Drive, Gitbook, and Slack channels.

2. Maintain File Structure :
   Ensure all VMS-related documentation is easy to navigate, logically structured, and properly labeled across platforms.

3. Update VMS Documentation :
   Assist in reviewing and updating the VMS process flows and onboarding templates to reflect current practices and automation efforts.

4. Manage Version Control :
   Track document updates, changes, and version history, ensuring the latest versions are accessible to the team.

5. Collaborate with VMS Team :
   Work with the Volunteer Coordination and HR teams to gather missing documents, clarify process content, and ensure accuracy.

6. Document VMS Automation :
   Capture automation-related processes for volunteer onboarding and engagement, including Slack bot integration, application form handling, and task list generation.

7. Ensure Accessibility :
   Ensure key VMS process documentation is easily accessible to team members across platforms, including Gitbook, Slack, and Google Drive.

QUALIFICATIONS/EXPERIENCE/KNOWLEDGE:

• Familiarity with Gitbook, Google Drive, and Slack is a plus.

• Strong organizational skills and attention to detail.

• Experience in documenting processes, workflows, or content management systems is a bonus.

• Ability to work independently and manage multiple tasks.

• Good communication skills for working with diverse teams.

Next Steps...
Step 1: Complete Our Volunteer Registration Form: Tell us about your skills, goals, and volunteer expectations. - https://docs.google.com/forms/d/e/1FAIpQLSeEmwekGZ5tcc5sVhsgMDf-KEDBMtZYoCYAmxyxrOPv5w0WKA/viewform
Step 2: Join Greenstand Slack: Introduce yourself in the hashtag#community-intros channel and indicate the specific role you are interested in. We can’t wait to meet you! - https://join.slack.com/t/ greenstand/shared_invite/zt- 2uvjbmkea- zI8BRhwsAUZp0PQz1Knk~w
Step 3: Schedule Your Orientation: Wait for a Volunteer Onboarding Coordinator who will help you get involved in the community!

We look forward to making the world a greener place with you!

Sincerely,
The Greenstand Team