• 13 people are interested
 

Patient & Guest Services

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ORGANIZATION: Sharp Memorial Hospital

  • 13 people are interested
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The Sharp Experience. It is what makes Sharp different from other providers. We focus on patient centered care and that is exactly how volunteers make a difference every shift here at Sharp Metro Campus. Patient and Patient and Guest Services is responsive to priorities, preferences, and values of patients and their families.

We are actively recruiting for our Patient and Guest Relations - a program and resource that was founded during the Covid pandemic. This is a fast-paced unit that has direct contact with patient family members and various nursing units throughout the hospital.

How Volunteers Make A Difference:

  1. Greet patients & guests by utilizing Sharp keywords and/or messaging.
  2. Screen visitors based on current COVID guidelines.
  3. Provide wayfinding for all patients and family support.
  4. Deliver mail, flowers (to appropriate units), packages, newspapers, and/or various paperwork to units.
  5. Provide specific resources and amenities needed for hospital visitors.
  6. Transport units of blood.
  7. Escort patients to SPA, CV2, CATH waiting room, and other units as needed.
  8. Always maintain 6ft social distancing and follow masking protocols.
  9. Maintain patient confidentiality (HIPAA).
  10. Adhere to the 12 Behavioral Standards.
The Patient and Guest Relations is a very popular department that provides great opportunities for direct patient contact (patient defined as the person receiving care and/or their family members). And did we mention this a a fast-paced department? This department interacts with the community, patient family members and friends, as well as various nursing units throughout the hospital.

*All volunteers receive a $6 meal credit in the cafeteria during their shift.*

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About Sharp Memorial Hospital

Location:

7901 Frost Street, San Diego, CA 92123, US

Mission Statement

It is our mission to improve the health of those we serve with a commitment to excellence in all that we do. Our goal is to offer quality care and programs that set community standards, exceed patients' expectations and are provided in a caring, convenient, cost-effective and accessible manner.

Description

The new Sharp Memorial Hospital opened in 2009. The 368-bed hospital features private patient rooms, sleeper sofas for loved ones, state-of-the-art surgery suites and the largest and most modern emergency and trauma center in San Diego.

Sharp Memorial, part of the Sharp Metropolitan Medical Campus, is also a MAGNET hospital for nursing and patient care excellence. This designation is the "gold standard" for patient care and nursing excellence and it is the highest honor awarded by the American Nurses Credentialing Center. Only 22 hospitals in California are MAGNET hospitals. Sharp Memorial has been a part of San Diego health care history for more than 50 years. It continues to be at the forefront of medical technology and patient satisfaction.

Apply Today: Welcome to VSys Live (sharp.com)
Frequently Asked Questions: Frequently Asked Questions for Sharp Hospital Volunteers - San Diego
Volunteer Requirements: Volunteer Requirements - San Diego - Sharp Memorial Hospital

CAUSE AREAS

Community
Emergency & Safety
Health & Medicine
Community, Emergency & Safety, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

7901 Frost StreetSan Diego, CA 92123

(32.79952,-117.1546)
 

SKILLS

  • Mental Health
  • Patient Care
  • Healthcare
  • Critical Thinking
  • Multi-Tasking
  • People Skills

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 15
  • Orientation or Training
  • Minimum commitment of 100 hours​ Shifts are usually four hours, once or twice a week​ Volunteers commit to same day and time each week​
  • Apply Online - high school students are only accepted Fall/Spring semester. Attend Virtual Information Session In-Person Interview (When Accepted) Health Clearance: vaccine check (Covid, MMR, Tdap, Varicella, Flu) & TB Check

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