Guest Experience Surveyor

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Data Collection Volunteer

Help the Maryland Science Center participate in a national project by collecting visitor surveys! MSC is a participant in the Collaboration for Ongoing Visitor Experiences Studies (COVES) project in an effort to better understand our guests. Ability to interact with guests in a cheerful manner a must.

Duties:

• Collect visitor survey data by asking guests to participate in an easy, quick survey.
• Answer any questions guests may have about the project and why MSC is participating.

Required Skills:

• Excellent communication and customer service skills; at ease with people.
• Foreign language skills a plus, especially Spanish, but not required.

Physical Requirements:

Ability to stand for extended periods of time.

Training:

Volunteers must complete two, easy training modules:

• COVES specific training presented via prerecorded webinar to be completed at MSC with overview by trained MSC staff.
• Human Subject Training (60 minutes, online, free). Can be completed remotely. Certification provided.

Schedule:

Two-hour shifts between noon-4pm Wednesday-Sunday. All data collection occurs onsite at MSC.

Minimum Commitment:

Two 2-hour shifts per month, ongoing. A willingness to volunteer for additional hours is always welcome!

Interested?

Please contact our Volunteer Coordinator, by phone 410-779-1627 or email volunteers@mdsci.org.

To apply for a volunteer position, please download and fill out the adult volunteer application and return by email to volunteers@mdsci.org.