NHQ:ISD - OPS: SharePoint Design Support Volunteer

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Purpose:
This position supports the National Headquarters (NHQ) International Services (ISD) department. This is a virtual (volunteer-from-home) opportunity. This position will support the International Services Department in various capacities (designer, analyst, archivist, IM/KM, etc.) to help improve the SharePoint/Teams environment to better support their mission-driven work. They will work across ISD units and groups under the supervision of the ISD Dedicated SharePoint Admin.

Responsibilities:

Under guidance and supervision of ISD SharePoint Admin the volunteer will collaborate across all ISD units on various projects to include:

• Create, maintain and implement records management systems and/or archiving
• Administration, design and implementation of site pages, document libraries, wikis, etc. using SharePoint tools and capabilities (web parts, metadata, quick links, etc.)
• Collaborate with individuals and teams to understand their SharePoint needs and work on solutions to provide an intuitive, end-user experience
• Participate in curation and maintenance of SharePoint guidance and resources
• Migration of documents and data to new structure
• Clean-up of existing data
• Ongoing site administration as needed, which may include: Adding new features to site and Updating security and permissions o Adding new users

Required:

• Broad understanding of the American Red Cross and its opportunities for service
• Respectful maintain confidentiality
• Willingness to learn
• Work well individually and with others
• Detail oriented and highly organized
• Substantial experience with SharePoint administration or development
• Demonstrated ability to comfortably and independently navigate IT systems
• Comfortable working independently and with minimal supervision
• Reliable access to internet during volunteer hours
• Willingness to comply with current public health and Red Cross policies

Preferred:

• SharePoint certification

• International Services provides standard orientation to the American Red Cross, International Services Department
• ISD Dedicated Admin will provide orientation to the SharePoint Focal Point group
• Introduction to department’s existing use of SharePoint and business needs

• Access to EDGE (Engagement. Development. Growth. Education, powered by Cornerstone) our new learning management system for all internal staff training, including instructor-led courses, web-based training, and blended learning programs
• Opportunity to Facilitate/Lead ISD-wide learning sessions (SP 101 Initiative)
• Learning opportunity as it relates to international Red Cross and Red Crescent Movement
• Enhance leadership and communication skills
• Opportunity to attend any learning events and brown bags available to staff
• Deepen knowledge on IT systems and their uses in humanitarian organizations