Help Adults learning Computer Literacy! (PPL)

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PPL's Career Center offers a computer lab open to participants for career-related activities. Lab Volunteers provide 1:1 support to adults learning basic computer skills, offer guidance as they search for employment and educational opportunities online, and tutor basic math and reading skills. We require all PPL volunteers to be vaccinated.

Schedule & Commitment: Weekly Weekday morning or afternoon shifts (between the hours of 9am - 4pm, M-F)

3-month minimum commitment requested

Location: PPL Career Center, 1021 E Franklin Ave., Mpls. 55404

Responsibilities:

· Orient new participants to lab policies, software, and accessibility tools

· Help with online job search, email setup, and teach basic computer skills

· Assist participants with completing program applications

· Tutor math and reading skills using online resources

· Provide admin staff with front desk coverage

· Coach on self-presentation: offer advice on resumes, cover letters, and professionalism

· Direct adults to resources: housing, education, childcare, etc.

· Remind participants of lab rules and help maintain a professional, clean, and safe environment

· Maintain communication with staff to collaborate and coordinate services for participants

Qualifications:

· Ability to maintain confidentiality and boundaries in all interactions with participants, staff, and the public

· Proficient at Microsoft Word, internet browsing, and general computer knowledge

· Ability to engage adults of diverse backgrounds and skill levels

· Comfortable providing guidance to adults on resume and cover letter content and format

· Self-directed, flexible, dependable, and patient

· Commitment to helping adults improve their job search skills

· Teaching or tutoring experience with adult learner helpful

Benefits:

· Training and guidance from program staff

· Hands-on experience working with diverse adults in a community setting

· Opportunity to empower others by sharing your skills and knowledge

To Apply:

· Complete the online application at https://www.ppl-inc.org/volunteer

· Staff will contact you for an interview

· References and background check required

Orientation, training, and ongoing support provided