2023 Program Assistance

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The Program Assistant supports the work and complex mission of the CARE Program Director and the Board of Directors; providing a welcoming experience to customers and partners online; processing online orders; scheduling travel packages and consultations; outreaching to potential customers; some office administration. POSITION DESCRIPTION: The Program Assistant works closely with the Program Director to create an inviting and warm experience for visitors and program participants. The Program Assistant is responsible for maintaining order and efficiency in the office, the program, events, and operations, working directly with the public, staff, participants, and partners. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Types 35+ WPM - Excellent oral, text and written skills - Preparing documentation for grants - Organizing online files, resources, and online accounts - Managing the Program Director’s calendar - Processing payments, order fulfillment, inventory, supporting vendors and suppliers - Attending Board of Director and MDT meetings and taking minutes - Responding to emails and answering calls - Maintaining office calendars and sending out reminders of impending appointments - Typing letters and reports - Compiling and sending bulk mailings, orders, and promotions - Proofreading and making copies of documents - Assisting in the planning and overseeing significant events - Assisting in managing the budget for special and routine events - Making reservations for various off-site business meetings and classes - Acting as a liaison between Program Director, the Board of Directors, the Multi-Disciplinary Team (MDT), program participants, partners, donors and customers - Relaying internal emails to MDT - Reserving equipment and conference rooms for presentations and office meetings - Manage customer surveys Programs To Use: - Trello - Google Suite - Canva - Office Machinery WORK CONDITIONS & PHYSICAL REQUIREMENTS: The Program Assistant works in a home office setting with minimal bending, stooping, sitting, and kneeling. May require long periods of standing. May require infrequent lifting up to 50 lbs. May require some local travel. ADDITIONAL: CARE PROGRAMS: Special Projects - Processing participant applications - Collecting and filing participant paperwork and program work - Maintaining calendar - Processing graduation packets - Manage program surveys for participants and MDT FUNDRAISERS: - Process registrations and payments - Making reservations for event locations - Maintaining calendar - Manage event surveys