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NHQ:MKT - Enterprise Digital Marketing - User Acceptance Testing Associate

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ORGANIZATION: American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) Marketing (MKT) department, specifically the Enterprise Digital Marketing team. This is a 100% virtual (volunteer-from-home) opportunity. The Enterprise Digital Marketing team seeks creative and energetic volunteers versed in User Acceptance Testing (UAT), a vital part of the Software Development Life Cycle (SDLC). You will join a dynamic team of individuals that are directly supporting applications that digitally deliver the Red Cross mission to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. We accomplish this primarily through public-facing applications at and

Volunteers will be responsible to understand, document, and communicate software testing requirements, provide test estimates, create, review, and execute test cases, execute, and review test cases, create and submit test reports to stakeholders.

  • Coordinate the planning, monitoring, and control of the testing activities and tasks.
  • Collaborate with the other stakeholders; devise the test objectives, organizational test policies, test strategies and test plans.
  • Lead, guide and monitor the analysis, design, implementation, execution and reporting of the test cases, test procedures and test suites.
  • Schedule the tests for execution, monitor, measure, control and report on the test progress, the product quality status, and the test results.
  • Adapt the test plan and compensate as needed to adjust to evolving conditions.


  • Reliable access to resources needed to volunteer 100% virtually
  • 3-5 years’ experience in digital marketing or related field (computer science, information technology, engineering)
  • Software quality assurance, business analysis and/or systems/application testing experience
  • Experience with user acceptance testing (UAT) software quality assurance (QA), business analysis and/or systems/application testing experience
  • Experience working in a development environment that uses Agile methodology
  • Ability to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
  • Adapt to and work effectively with a variety of stakeholders and in challenging situations, e.g. evolving priorities and tight deadlines
  • An individual should have: Excellent verbal and written communication skills and demonstrate the value of working collaboratively within a team and with internal partners.
  • Desire to participate in and help build and strengthen a team-oriented environment.
  • Knowledge of a complex business environment.

54 More opportunities with American Red Cross - National Headquarters

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Disaster Relief
Community, Disaster Relief


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Marketing Strategy & Planning
  • Advertising
  • Marketing Analytics


  • People 55+


  • Background Check
  • 7-10 hours per week between 10:00 am and 4:00 pm ET 12-16 weeks beginning in January/early February 2023 (with opportunity to extend)

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