Volunteer Coordinator

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ORGANIZATION: GiGi's Playhouse NYC, Down Syndrome Achievement Centers

Title: Volunteer Coordinator, Volunteer

GiGi’s Playhouse NYC is the only organization in New York City solely dedicated to the development of individuals with Down syndrome of all ages, from birth through adulthood and at every phase of life. We provide therapeutic, educational, social, and creative arts programs and events year-round, at no cost to participants or their families. We empower our diverse participants to be included in the greater community, to be their whole selves as they truly belong, and to make the world a better place. GiGi’s NYC offers a supportive and nurturing environment that enables individuals, parents, expecting parents, and families to connect. With our migration to a more virtual world, GiGi’s NYC is at the forefront of innovating and delivering online programs for our growing community, all while being completely funded by our generous donors. 

Our vision is to see a world that is socially just; where individuals with Down syndrome have a voice, and are accepted and embraced in their families, schools, and communities, to help improve the world and make it a better place to live, work and prosper.

Job Summary

Location: Hybrid (onsite a few hours a week, remaining hours can be performed remotely). The Playhouse is located at 106 W. 117 th Street, New York, NY 10026.

Hours: 6-8 hours per week

Major Responsibilities Include:

  • Represent GiGi’s NYC at volunteer recruitment events within the community and online.
  • Respond to volunteer inquiries and questions via phone and email in a timely and professional manner. Oversee the Volunteer email address.
  • Host volunteer orientations, a minimum of once per month. Send email/phone reminders to attendees 5-7 days prior to orientation. Perform follow up after orientation. Update volunteer orientation PPT presentation as needed, in conjunction with Programs Coordinator and Operations Manager.
  • Conduct one-on-one volunteer orientation sessions for volunteers who are not able to attend the monthly session.
  • Provide training on e-check-in system., SmartLinks etc.
  • Responsible for scheduling volunteers into volunteer roles in conjunction with Programs Coordinator/Operations Manager.
  • Ensure all volunteers observe at least two programs prior to confirming role.
  • Inform Program Leaders/Assistants when a new volunteer has been placed.
  • Maintain volunteer information in GiGi’s NYC database, including consents, background check status, training status etc.
  • Provide on-going volunteer training as needed.
  • Maintain open communication with Programs Coordinator, volunteers, and Operations Manager to ensure volunteer needs are covered and successful programs and events are delivered.
  • Coordinate volunteer appreciation events one-two times per year.
  • Coordinate with the Operations Manager for social media, website and blog entries relating to volunteer impact, recognition, and stories.
  • Reports to Programs Coordinator and Operations Manager.


  • Experience with volunteer recruitment and management
  • Strong writing skills
  • Strong interpersonal skills a must
  • Strong organizational and time management skills
  • Ability to work collaboratively and professionally with volunteers, staff, and Board
  • Must commit a minimum of 1 year

General Requirements

All staff and volunteers are expected to be committed to the mission and values of GiGi’s NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a positive attitude, and possess a willingness and ability to thrive within a unique work environment.


All interested individuals should send email Rosella Lofaro, Operations Manager, at rlofaro@gigisplayhouse.org.

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About GiGi's Playhouse NYC, Down Syndrome Achievement Centers


106 West 117th St., New York City, NY 10026, US

Mission Statement

our mission is to increase positive awareness of Down syndrome through national campaigns, educational programs, and by empowering individuals with Down syndrome, their families and the community. our vision is to see a world where individuals with Down syndrome are accepted and embraced in their families, schools, and communities. We are the only community center in NYC designed to meet the social, educational and therepeutic needs of individuals with Down syndrome and those that love them. We offer social gatherings, lectures and educational talks, support groups, and numerous different classes ranging from literacy to ballet. We are also invested in changing outdated perceptions of individuals with Down syndrome through photographic galleries, calendars, news and media outlets - we depend volunteers to make all our programs fun and free!


What started as a local Playhouse in a suburb of Chicago has turned into an international phenomenon, spreading awareness and inspiration to everyone it touches. GiGi's Playhouses are Down syndrome awareness and educational centers that provide resources, specialized teaching, and support to individuals with Down syndrome, their families and the community!

GiGi's Playhouse centers evolved into educational centers with a focus on National awareness for Down syndrome. All of our programs are free to our families and are therapeutic in nature. Each of them are designed to work on specific skill development in several areas including speech and language, social development, and fine and gross motor skills. Our literacy program alone teaches thousands of kids with Down syndrome to read around the nation! The "i have a voice" campaign, a national awareness campaign, seeks to change outdated perceptions and replace those images with beautiful, thought provoking, intelligent images.


People with Disabilities
Community, People with Disabilities


We'll work with your schedule.


106 West 117th StreetNew YorkNew York, NY 10026



  • Administrative Support
  • CSR / Volunteer Coordination
  • Community Outreach
  • Organization
  • People Skills
  • Relationship Building


  • Group


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 6-8 hours per week

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