Operator Scheduler - Lakeland Volunteers in Medicine

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Lakeland Volunteers in Medicine (LVIM) is in need of an Operator Scheduler volunteer. Operator Schedulers back up the front desk schedulers by taking overflow scheduling calls and coordinating with professionals about schedules, patients, and necessary changes. During phone calls volunteers will schedule, reschedule, and cancel appointments or put patients on waiting lists. Operator Schedulers may also answer questions while on the phone regarding general information. This opportunity is strictly via a phone and have no physical contact with patients.

LVIM Operator Schedulers perform well under pressure when call volumes are high, are great at multitasking, and have effective communication and listening skills. This position does involve excessive sitting time. LVIM is asking for a commitment of 6 months with a minimum of one shift per week either 8am-12pm or 12pm-4pm on any day Monday through Friday.

Lakeland Volunteers in Medicine clinics are community based and provide free healthcare services to uninsured and medically underserved communities. LVIM is led by a few Watson Clinic physicians and the Watson Clinic Foundation and functions primarily by volunteers to meet the healthcare challenges of Lakeland's community in a different way.