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3 people are interested
Patient Satisfaction Survey Volunteer
ORGANIZATION: Minneapolis VA Health Care System
Please visit the new page to apply.
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3 people are interested
Help Veterans and their families rate their patient experience by joining us as a TruthPoint Survey Volunteer! Volunteers are needed to assist patients and their family members in completing inpatient satisfaction surveys.
Survey Volunteers will use an iPad or other device to help patients/family members to answer the 16-question survey including additional break out questions depending upon responses.
Ideal Volunteers will:
- Have good verbal communication skills and be able to talk to patients/family members explaining the purpose of the visit and the patient satisfaction survey.
- Be able to hold a 7" x 10" tablet and use finger or stylus to complete answers on the electronic device.
- Be able to read 12-point font on the device.
With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask when in the facility. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
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About Minneapolis VA Health Care System
Location:
One Veterans Drive, Minneapolis, MN 55417, US
Mission Statement
To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America’s veterans.
Description
Minneapolis VA Health Care System is a teaching hospital providing a full range of patient care services with state-of-the-art technology, as well as education and research. Comprehensive health care is provided through primary care, tertiary care and long-term care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics and extended care. The Minneapolis VA Health Care System provides for the health care needs of Veterans in Minnesota and western Wisconsin.
We have a wide variety of volunteer opportunities throughout the Medical Center. Posted here are just a few of the open opportunities we currently have. Please contact us for further information or to inquire about other opportunities available.
612-467-2050
VHAMINVOL@va.gov
Thank you,
The Center for Development & Civic Engagement (formerly Voluntary/Community Resource Service)
CAUSE AREAS
WHEN
WHERE
1 Veterans DriveMinneapolis, MN 55417
DATE POSTED
February 13, 2024
SKILLS
- Customer Service
- Data Entry
- Basic Computer Skills
- Verbal / Written Communication
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- A commitment of 4 hours per week for a 6-month time period is required.
- Candidates must pass a background check, and complete required training including patient privacy awareness.