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Flexible Schedule
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Minneapolis, MN 55417
Help Veterans and their families rate their patient experience by joining us as a TruthPoint Survey Volunteer! Volunteers are needed to assist patients and their family members in completing inpatient satisfaction surveys. Survey Volunteers will use an iPad or other device to help patients/family members to answer the 16-question survey including additional break out questions depending upon responses. Ideal Volunteers will: Have good verbal communication skills and be able to talk to patients/family members explaining the purpose of the visit and the patient satisfaction survey. Be able to hold a 7" x 10" tablet and use finger or stylus to complete answers on the electronic device. Be able to read 12-point font on the device. Volunteer shifts are available between 8:00 am and 3:00 pm, Monday through Friday. Volunteers in this role are required to wear a medical face mask and face shield while conducting surveys on inpatient units. With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask when in the facility. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
Date Posted: 2024-02-13
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Flexible Schedule
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Minneapolis, MN 55403
Join the effort to end Veteran homelessness. VA is committed to ending homelessness among Veterans and in doing so are looking for customer service driven Volunteers to assist at Minneapolis' Community Resource & Referral Center (CRRC). CRRC provides Veterans who are homeless and at risk of homelessness with one-stop access to community-based, multiagency services to promote permanent housing, health and mental health care, career development and access to VA and non-VA benefits. Volunteers in this role will assist in welcoming new Veterans to CRRC, orient to shower and laundry facilities, access donated goods, put together and hand out daily lunch bags, organizing and maintaining food panty, assist with holiday donations and gift giving among various other organizational projects. Ideal Volunteers enjoy talking with Veterans, have excellent customer service and organizational skills, can work independently and maintain ongoing professionalism. Volunteers are asked to commit to a 4 hour shift, once a week. Openings are available 8:00am to noon and 10:00am to 2:00pm, Monday through Friday. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
Date Posted: 2024-03-07
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Flexible Schedule
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Minneapolis, MN 55417
Do you like the hustle and bustle of a busy workspace? Do you enjoy working in the healthcare space where you can make a difference in a patient's life? A Clinic Office Volunteers' role give you an opportunity to just that! They assist clinics and wards with clerical duties and special projects to enhance the positive customer experience for Veterans receiving services at the Minneapolis VA Medical Center. Volunteers will assist with a variety of office duties including Greeting and checking Veterans in as they arrive to the Clinic. Checking Veterans out after their appointment. General office duties We are seeking clinic office Volunteers who have excellent customer service skills, good communication and listening skills, and an ability to work with people from diverse backgrounds. Individuals in this role are organized, a multi-tasker, reliable and dependable. Computer knowledge and experience, and multi-line telephone system knowledge and experience are preferred.
Date Posted: 2024-02-13
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Flexible Schedule
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Saint Paul, MN 55101
The St. Paul Vet Center office is looking for outgoing, organized individuals with general knowledge of copiers and phones to assist the Vet Center staff in the office. Office Volunteers would be greeting clients and visitors to the office, copying/scanning/filing electronically, answering the phones, and other special projects as they present themselves. Prospective Volunteers must have good communication skills, ability to work with individuals from diverse backgrounds and excellent customer service skills. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
Date Posted: 2024-03-07
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Flexible Schedule
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Minneapolis, MN 55417
Do you enjoy interacting with Veterans and have basic online navigating skills? Volunteers are needed to assist Veterans enrolling in Beneficiary Travel's new National Self Service System. BeneTravel Volunteers will use a computer, tablet or other electronic device to demonstrate and help Veterans navigate enrolling in the new electronic travel pay program. Ideal Volunteers will have good customer service skills, be comfortable approaching and engaging with Veterans, have some basic computer skills and/or a willingness to learn, are able to problem solve and are a collaborative and team player. Volunteer shifts are available between 8:00am and 3:00pm Monday through Friday. With current OSHA and VA safety policies and procedures during the COVID pandemic, all Volunteers are required to wear a medical face mask when in the facility. VHA Directive 1193 and VA Handbook 5019 requires that Volunteers in this role have a documented COVID-19 vaccine and Flu vaccine.
Date Posted: 2024-03-07
