Office Volunteer

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Description: While serving all stakeholders with the highest level of customer service and integrity, volunteers are responsible for assisting with a variety of tasks to help keep the RMHC of Arkoma office functioning smoothly. Tasks include answering the phones, greeting stakeholders, thanking donors, and other administrative tasks assigned by the President & CEO, Director of Operations, Chief Development Officer, and Office Manager.

Hours Available:

• The Springdale office is typically opened 9am-4pm Monday through Friday. Volunteer support is needed 4 hours biweekly or 2 hours each week.

Responsibilities:

• Represent RMHC and our hospital partners in a professional knowledgeable manner
• Report to office in a reliable manner
• Answer telephone and direct calls as needed
• Collect and report payments and donations as they arrive
• Create, copy, and fold brochures and bulk mailings
• Assist with creating and mailing donor thank you letters
• Other duties specifically around coordination of special events
• Office organization as needed
• Data entry and filing as needed
• Promote an atmosphere of encouragement and support
• Running necessary errands around town as needed

Qualifications and Requirements:

• Ability to interact and have strong listening and communication skills
• Strong record keeping and organizational skills
• Must present a professional appearance and a friendly manner
• Ability to work with a wide range of people and be courteous and personable when dealing with the public
• Must present a professional appearance and a friendly manner