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Interpretation & Education - Visitor Center Desk

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ORGANIZATION: National Park Service

Volunteer is responsible for assisting rangers in providing a service to visitors to enrich their enjoyment and understanding of the park. Volunteer tasks may include greeting park visitors, either in person or over the phone, and providing basic information on cultural, historical, and natural points of interest in the area and throughout the park. Additional tasks may include informal roving assignments to observe resource conditions.

Encompassing 62 acres in downtown Scranton, Pennsylvania, Steamtown NHS has become a living manifestation of the history, technology, craft, and culture epitomizing the steam era. Visitors can immerse themselves in the historic roundhouse, switchyard, and associated buildings, track, and equipment. From locomotives, freight cars, and passenger cars, to the equipment used to maintain all walks of railroad life, the park features one of the most diverse collections of historic railroad material in the United States, providing critical context for the impact this region had on society and the legacy that is built upon today.

As a representative of the National Park Service (NPS), volunteers are held to the same standards of customer service, and resource/cultural protection as NPS staff.


  • Personal enrichment and experience working in a National Park setting.
  • Experience in communicating with people of diverse cultures.
  • Experience in researching, preparing, and presenting various forms of interpretive programs.
  • Learning and becoming proficient in a new skill or trade in a hands-on environment.
  • Get a 'Behind the Scenes’ look at how a National Park operates.
  • An opportunity to meet like-minded individuals.
  • Take an active role to assist the National Park Service in its mission to preserve and protect cultural resources.

Start Date - 2022-10-01

End Date - 2023-09-30

Activities include: General Assistance;Historical Preservation;Other;Tour Guide/Interpretation;Visitor Information

Difficulty_Level: Not Difficult

Hosts Housing Amenities: No Housing/Amenities Available

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About National Park Service


1849 C Street NW, Washington, DC 20240, US

Mission Statement

The National Park Service preserves unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. The Park Service cooperates with partners to extend the benefits of natural and cultural resource conservation and outdoor recreation throughout this country and the world.


The U.S. National Park Service,, cares for special places saved by the American people so that all may experience our heritage. We care for more than 400 national parks and help communities preserve their historic places and open spaces.


Arts & Culture
Sports & Recreation
Arts & Culture, Environment, Sports & Recreation


We'll work with your schedule.


150 S Washington AvenueScranton, PA 18503



  • Environmental Education
  • Safety & Disaster Education
  • Interpreter
  • Outdoor Recreation
  • Water Recreation


  • Teens
  • People 55+



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