Program Coordinator (Volunteer)

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Description

POSITION TITLE:

Program Coordinator

REPORTS TO:

Assistant Director

EMPLOYMENT TYPE:

Part-time

EMPLOYMENT STATUS:

Volunteer

SALARY:

Unpaid

TIME COMMITMENT:

20-30 hours per week, some weekends, evenings and non-traditional hours.

Position Description: The Program Coordinator oversees the coordination of program activities in accordance with the mission and goals of the organization and ensures that program activities operate within the policies and procedures of the organization.

Primary Duties and Responsibilities:

The Program Coordinator performs a wide range of duties including some or all of the following:

1. Program recruitment and orientation

• Host open house, orientation and screening events as part of the mentor and mentee recruitment process in accordance with organizational standards
• Collaborate with Recruitment Specialist to recruit at least 12 Mentors and 6 Eagle Merit Program Leadership Advisors from local colleges, businesses and community partners
• Collaborate with the Recruitment Specialist to build relationships with local participants, Lake County residents, and local elementary, middle and high schools to recruit at least 35 youth mentees
• Screen all potential mentor candidates through background checks and interviews

1. Caseload management

• Conduct quarterly check-in meetings with youth and adult participants utilizing supervision logs and TRUU portfolios to track youth and staff progress towards goals
• Oversee the collection and maintenance of records on the clients of the program by tracking attendance and participation data and keeping accurate, current records of participant demographics
• Use data to help mentors and mentees create and track monthly SMART goals
• Creates reports on volunteer service hours and mentor-mentee contact hours
  
  

1. Ongoing training and support

• Using TRUU curriculum, plan for and deliver developmentally appropriate and engaging workshops and trainings that build leadership and organizing skills, deepen issue and community knowledge, and strengthen connections among members
• Plan and implement 3 feedback sessions per year for mentors

1. Volunteer engagement and management

• Engage volunteers for appropriate program activities using established volunteer management practices
• Supervise volunteers to develop and implement youth & adult-led programming that offers multiple youth & adult leadership development opportunities
• Oversee mentor/mentee matching process and mentoring clusters, and execute a "Match Ceremony" event for mentors and mentees
• Create support services to help mentors and mentees transition out of the relationship and prepare for a new mentoring relationship

1. Other responsibilities

• Develop strategies to retain mentors and mentees, including recognition programs and events
• Attends community committee meetings as assigned
• Participate in professional development and training activities as required
• MUST be available for the Awards Ceremony in late-April

• May perform other duties as assigned

Supervisory Role and Responsibilities

• Direct supervision of all assigned staff.
  
  

Qualifications:

• Bachelor’s degree in Education, Social Work, Psychology, Mental Health Counseling or Marriage & Family Therapy is preferred from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience from which comparable knowledge, skills and abilities has been achieved.
• A valid driver’s license and reliable computer
• An interest and commitment to the programs, goals and objectives of TRUU Mentor Program
• Exhibits energy and enthusiasm and an interest in working in the nonprofit sector
• Discretion handling confidential information
• Strong computer skills with PC knowledge (Word, Excel, PowerPoint, etc.) and ability to use online platforms such as cloud storage (i.e. OneDrive)
• Demonstrate written and verbal communication skills
• Ability to work independently, prioritize work and manage multiple priorities on deadline
• Ability to learn quickly and assume responsibility in a small but active organization
• Excels at planning, organizing, and prioritizing

Personal Characteristics:

The Program Coordinator should demonstrate competence in some or all of the following:

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Time Commitment:

• The time commitment is very flexible and management can be completed according to your schedule.

How to Apply

• Applicants may email a resume, cover letter, and three personal reference letters with the subject line Program Coordinator to support at support@truuwiththeroberts.me. Go to our website and complete an online application at https://www.truuwiththerobertsinc.me/career-opportunities. Only complete applications will be reviewed.

Deadline

• Open until filled.