Volunteer at Blood Drives Glen Burnie, MD!

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ORGANIZATION: American Red Cross - National Capital & Greater Chesapeake Region


By engaging with blood donors, you are directly involved with the life-saving process of blood donation! As a Blood Donor Ambassador, you will provide excellent and enthusiastic customer service to enhance the blood donor experience; administratively assist phlebotomists and charge nurses; create a friendly and positive atmosphere that encourages recurring donations; and, perhaps most importantly, serve refreshments!

  • Responsibilities
    • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
    • Manage donor flow and direct donors to tablet registration
    • Model excellent customer service behaviors.
    • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
    • Learn and share the Red Cross story, including the mission, vision, and values
    • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
    • Check if donor was provided post-donation information before leaving the drive
    • Report possible adverse post-donation physical reactions to the collections staff.
    • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
    • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
    • Responsible to inform donors of current and upcoming donation promotions
    • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
  • Time Commitment
    • COVID Vaccination Required
    • Must commit to 1+ shift/month (average shift is 5-6 hours)
    • Blood Drives are held at both fixed addresses, and/or mobile sites.
    • Weekday is needed and no weekends at the moment
    • If you are volunteering for Service Learning Hours, you must complete a minimum of 40 hours of volunteer service.
    • AGE 16+

2 Shifts

  • 07:00 AM to 03:00 PM
    Shift times may vary
  • 02:00 PM to 06:00 PM
    Shift times may vary
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About American Red Cross - National Capital & Greater Chesapeake Region


4700 Mt. Hope Drive, Baltimore, MD 21215, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to a service member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Health & Medicine
Community, Health & Medicine


We'll work with your schedule.
This opportunity has 2 shifts


Multiple locations Glen Burnie, MD 21061



  • Office Reception
  • Administrative Support
  • Customer Service
  • Basic Computer Skills
  • People Skills


  • Teens
  • People 55+


  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Preferred commitment: 1 shift (5-6 hour shifts) per month
  • Mobile Blood Drive shifts are available during weekday business hours.

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