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Information Booth Volunteer

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ORGANIZATION: Mercy Medical Center of Trinity Health

Volunteer opportunity to assist in the Information Booth at Mercy Medical Center. To greet and direct patients and visitors to the various areas of the hospital and physician offices. Must be 18 years old or older.

In this role, the duties would include:

  • Greeting visitors, patients, vendors, etc. and direct/escort to destination
  • Transport individuals to destination as needed
  • Use external hospital map to clarify directions to surrounding hospital buildings
  • Communicating with various departments within the hospital
  • Provide clerical support as needed
Available shifts - 4 hour shifts once a week (will work with your availability). Minimum commitment of at least 6 months or 100 hours. If interested, an interview would be set up through the Volunteer Services Department.

4 More opportunities with Mercy Medical Center of Trinity Health

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About Mercy Medical Center of Trinity Health


271 Carew Street, Springfield, MA 01104, US

Mission Statement

We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.


Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. In 2015, Mercy Medical Center became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, Michigan, one of the largest multi-institutional Catholic health care delivery systems in the nation serving communities in 22 states. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Mercy is a state-of-the-art medical facility. Mercy offers a wide range of programs and services including cardiac care, maternity services, cancer treatment, emergency care, diagnostic imaging, intensive care, critical care, diabetes treatment, surgical procedures (inpatient and outpatient) and laser treatment. Other facilities include Providence Behavioral Health Hospital in Holyoke; Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center; Brightside for Families and Children, an outpatient service offering counseling and family support programs; and an outpatient opioid treatment program.


Health & Medicine
Community, Faith-Based, Health & Medicine


We'll work with your schedule.


271 Carew StreetSpringfield, MA 01104



  • Customer Service
  • Data Entry
  • Healthcare
  • Multi-Tasking
  • People Skills
  • Problem Solving




  • Must be at least 18
  • 100 hours or 6 months. 1 shift per week of 3-4 hours per week.

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