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Turn compassion into action! Support veterans as a Compassionate Contact Corps Region Volunteer

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ORGANIZATION: American Red Cross Central California Region



This is a community-based assignment where the volunteer will utilize a quiet, private area to provide weekly virtual conversations (using phone, tablet, computer) with homebound Veterans or inpatients who are seeking to make a connection outside of their current environment and/or to provide support and communication to the Veteran’s caregiver. Volunteers will be trained and matched with veterans for 1:1 socialization. These are friendly visits with no medical or home-care duties.

Key Responsibilities:

· Provide quality 1:1 social interaction, engaging Veterans in meaningful conversations

· Schedule and participate in regular telephone or video visits which may consist of conversing with the Veteran/Caregiver for a mutually agreed upon time frame (generally but not limited to 15-30 minutes) to convey support and concern

· Immediately report any problems, or concerns conveyed by the Veteran and/or caregiver to the local VA Compassionate Contact Corps Coordinator who works as the liaison to the Veteran’s primary care team.


· Current Red Cross volunteer,

· Comfortable having conversations virtually using platforms such as Zoom, Facetime, etc. or by phone

· Sensitive to the needs of Veterans/Caregivers in stressful situations

· Empathetic and compassionate listener

· Ability to maintain privacy and confidentiality as mandated by HIPAA

· Must be willing to communicate regularly with the local Compassionate Contact Corps Coordinator

· Good people skills, excellent communication/listening skills

· Excellent phone proficiency such as a clear voice, good listening skills and compassion

· Emotionally mature, positive and service-oriented

· Ability to work independently

· Volunteer to provide own means (phone/computer) of communication

· Must be over the age of 18


· American Red Cross Orientation

· VA Onboarding

· VAVS Orientation

· Compassionate Contact Corps Orientation

· Job specific orientations to include: HIPAA, Suicide Prevention, Customer Service Training/Telephone Visitor Orientation Find out more at

Ready to Make a Difference? Here's How to Get Started!

10. Go to to complete our online application. It takes less than 10 minutes!

11. A member of our team will get in touch. Taking the time for a personal conversation enables us to match you with a role that will be both meaningful and enjoyable.

12. We’ll provide all necessary training to ensure you can be successful in your volunteer role.

31 More opportunities with American Red Cross Central California Region

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About American Red Cross Central California Region


1300 W. Shaw Ave., Ste. 4B, Fresno, CA 93711, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Types of volunteer opportunities may include:

Boots on the Ground -- Your role could be to respond to home fires and other emergencies in your community, conduct in-home smoke alarm installations, or working in a wildfire shelter providing safe accommodations.

Instructor/Presenter positions to deliver education programs focused on preparedness, disasters and how to "Be Red Cross Ready" to adults and youth.

Working behind the Scenes positions include Keep the Red Cross Running -- Your role could be administrative/office support, scheduling shifts for your fellow volunteers, or logistics management to ensure disaster relief operations have the necessary supplies and equipment.

Lead the Way -- "Leadership" volunteers guide our efforts, inspire our volunteers and hold us accountable to the highest standards. Your role could be to lead a small team of fellow volunteers, act as an advisor to a Red Cross Club for youth, or support local Red Cross services by joining an advisory board or the Board of Directors.

Tell the Red Cross Story -- Communications & Outreach volunteers educate the public about Red Cross services and stories in your community. By getting our message out, you'll educate people in need about how we can help, while attracting volunteers and donors to the mission.

You can make a difference today at by becoming a volunteer at


People with Disabilities
Veterans & Military Families
People with Disabilities, Seniors, Veterans & Military Families


We'll work with your schedule.


6405 Lake Isabella BoulevardLake Isabella, CA 93240



  • Mental Health
  • Nursing
  • Counseling / Mental Health
  • Patient Care
  • Veteran Care
  • Social Work


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Time Commitment: · Preferably, contact will take place at least once per week and may occur more as mutually agreed upon by volunteer and Veteran. 15-30 minutes per visit.

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