NHQ:BIO - SSO - ADVANCE Study Recruiter - (Los Angeles) - National Headquarters

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American Red Cross - National Headquarters

This position supports the National Headquarters (NHQ) Biomedical Services (BIO) team. This opportunity requires participation in in-person activities and/or will perform work in a Red Cross facility. Position will report to the American Red Cross Biomedical building in Pasadena, CA The ADVANCE Study Recruiter provides excellent and enthusiastic customer service and information to increase participation in the study. Three of the nation's largest blood centers are launching a pilot study through a contract funded by the U.S. Food and Drug Administration (FDA) that could potentially lead to a significant change to blood donor eligibility for men who have sex with men. The study is focused on evaluating alternatives to the FDA's blood donor deferral policy for men who have sex with men (MSM).

Key Responsibilities
  • Support the recruitment of participants for the study in the community
  • Explain the process as necessary and support the prospective participant in making a donation appointment
  • Ensure participants have relevant information and that questions are answered appropriately while creating a favorable impression of the ADVANCE study.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Model excellent customer service behaviors.

All required:

  • Fully vaccinated for COVID-19 and submission of vaccine status and supporting documentation in Volunteer Connection.
    Willingness to carry vaccination card to work assignments.
  • Must be 18+
  • Ability to display the utmost professionalism and communication skills
  • Extremely comfortable working with people from diverse communities and backgrounds
  • Ability to understand technology needed for position
  • Ability to explain/teach technology to donors and fellow volunteers
  • Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture

NOTE: Required to meet 18 or over age requirements to take temperatures and perform certain disinfecting tasks.

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Health & Medicine


We'll work with your schedule.


1450 South Central AvenueLos Angeles, CA 90021



  • Administrative Support
  • Customer Service




  • Preferred 1 shift per week, alternate weeks for 3-6 months Shifts are Weekdays, 8:00 am - 4:00 pm or 9:00 am-5:00 pm, split shifts are available.

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