NHQ - Division Volunteer Services Volunteer Connection Lead (Central Atlantic Division)

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ORGANIZATION: American Red Cross - National Headquarters

  • Purpose This position supports the National Headquarters (NHQ) Division (DIV) Volunteer Services (VS) department. This is a 100% virtual (volunteer-from-home) opportunity. This position supports the Volunteer Services (VS) team at the Divisional (DIV) level. This is remote (volunteer-from-home opportunity). The Division Volunteer Services Volunteer Connection Lead oversees the utilization and access of Volunteer Connection, the official American Red Cross volunteer engagement system. This position serves as a subject matter expert (SME) on Volunteer Connection to provide support to the DVSE.
  • Responsibilities
    • Serve as a champion of Volunteer Connection
    • Provide expert support and guidance to regional and divisional teams in the proper and maximized utilization of Volunteer Connection
    • Conduct Volunteer Connection training, using official American Red Cross training materials for volunteers and volunteer supervisors
    • Serve as a Volunteer Connection expert
    • Provide data and analysis to DVSE to help maintain accurate information within the database
    • Provide leadership and delegation to team members if necessary
  • Qualifications
    • Enthusiastic about Red Cross mission and programs - required
    • Proven leadership in nonprofit or for-profit organizations - required
    • Cultural sensitivity to diverse audiences - required
    • Knowledge and understanding of Red Cross services and operations and opportunities for volunteer service - required
    • Work well both individually and with others - required
    • Prior experience using Volunteer Connection administrative functions - required
    • Relationship building skills working collaboratively with staff/volunteer partners - required
    • Understand the value of volunteers and provide leadership and support to ensure volunteers are productive and have a mutually rewarding experience - required
    • Strong computer skills, preferred database knowledge - required
    • Independently driven and well-organized - required
    • Prior experience using Microsoft Excel - required
    • Prior experience using Microsoft Access - preferred
    • Prior experience using Microsoft Teams - preferred
    • Reliable access to resources needed to volunteer 100% virtually

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About American Red Cross - National Headquarters


431 18th St NW, Washington, DC 20006, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.


Disaster Relief
Emergency & Safety
Community, Disaster Relief, Emergency & Safety


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Database Administration




  • Approximately 8 hours per week

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