Resolve to Volunteer: Blood Drive (Donor Ambassador Volunteer) - Etowah County

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American Red Cross - Alabama Mississippi Region

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Blood Donor Ambassador Volunteer Job Description

  • Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation.
  • Direct donor to next step of donation or options for future donations if deferred.
  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
  • Manage donor flow and direct donors to tablet registration
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution.
  • Check if donor was provided post-donation information before leaving the drive
  • Report possible adverse post-donation physical reactions to the collections staff.
  • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
  • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
  • Responsible to inform donors of current and upcoming donation promotions
  • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed

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About American Red Cross - Alabama Mississippi Region

Location:

700 Caldwell Trace, Birmingham, AL 35242, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Etowah County AreaGadsden, AL 35901

(34.05301,-85.94067)
 

SKILLS

  • Community Outreach
  • Multi-Tasking
  • People Skills

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 16
  • (2) Four hour shifts per month

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