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Flexible Schedule
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Birmingham, AL 35233
On average, the Red Cross responds to approximately 64,000 disasters a year. Of these, about 50,000 are single and multi-family fires and other localized events to which the Red Cross Disaster Action teams respond. Disaster Action Teams provide 24-hour emergency response ensuring that those affected have access to resources for basic necessities such as food, shelter and clothing. We need you to join us on the Disaster Action Team! This position supports the Regional Disaster Services department. Most of the 60,000 emergencies that the Red Cross responds to each year are local, personal disasters like home fires. Disaster Action Teams (DAT) provide emotional support, financial assistance, and information to help families begin the process of recovery. Disaster Action Team (DAT) Specialists respond to local disasters and provide immediate compassion and care to clients Requirements to be a Disaster Action Team member: Willingness to train and learn new skills while assisting clients Commitment to respond to clients needs Flexible schedule based on volunteers availability Pass background and Motor vehicle record check Basic Computer skills Please cut and paste link to apply in browser: https://www.redcross.org/local/al-ms/volunteer.html or email sandy.zuiderhoek@redcross.org. Thank you for your interest in volunteering with the American Red Cross!
Date Posted: Apr 16, 2025
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Flexible Schedule
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Oxford, AL 36201
Overview of Mobile Blood Drives Usually hosted at a community or sponsor-owned location Blood collection procedures are whole blood and red cell (no platelets or plasma) 'Mobile’ blood drives change almost every day-with the need to setup and takedown each blood drive, they tend to be faster paced, in a variety of sites, with different donors, sponsors, team members, and chargeperson each drive Often requires careful maintenance of donor flow and wait times (typically more donors on the schedule) Events confirmed about 6 weeks in advance Overview of Fixed Sites Usually hosted at a community or sponsor-owned location Blood collection procedures are whole blood and red cell (no platelets or plasma) Staff and equipment tend to be 'ready to go’ in the same site each day--with fewer donors participating on a frequent basis in longer term procedures (some procedures take as long as 2-2.5 hours per donor) at a Red Cross donor center. Similar or same: list of donors, team members and charge people from week to week creates sense of team Regular donors become familiar with check-in process, materials and site Schedule rarely changes, available several months in advance, a weekly shift 'adoption’ is highly encouraged. For example - one shift every Tuesday morning or afternoon All Donor Ambassador roles (Mobile Blood Drives and Fixed Sites) Support Red Cross staff by being helpful, flexible, and patient Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process Manage donor flow and direct donors to Check-In Model excellent customer service behaviors. Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process. Learn and share the Red Cross story, including the mission, vision, and values Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact (Right Type Mix) Check Post Donation Info and time Set up and maintain cleanliness in Reception and Hospitality Areas Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Check that donor has their post-donation information before leaving the drive Report possible adverse post-donation physical reactions to the collections staff. Protect donors from injury during adverse reactions (if able without hurting self) May be asked to sanitize/disinfect donor areas and beds May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed Encourage donors to download Donor App, use RapidPass Enhanced Fixed Site activities, at a supervisor’s request, may also include: Donor/Customer Service Approach arriving donors and initiate welcoming conversations Ensure Donor comfort during donation Support blanket, video, hot water bottle processes Help set up movies or Netflix for each donor May make reminder/cancellation calls, schedule/re-schedule donor appointments, and perform follow up activities as directed (if no Donor Center Coordinator onsite) Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Inform donor who is leaving canteen to watch for survey link May hand-write thank you notes and/or make thank you phone calls to donors Right Type Mix Collection Conversions Understand and explain Right Type Blood Collection conversions, if availableâ Track and report daily individual progress on Conversions Charts & Info Assistance May pull chart for same day add on, or platelet conversions and notify staff File charts after chart reviews Donor Health Focus Learn/Understand: length of procedure, signs of adverse reactions After donating: Check that donor has their post-donation information before leaving the drive Check Post Donation Info and time Report possible adverse post-donation physical reactions to the collections staff. Donor Promotions Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, and whole blood donors. observing name and blood types Manage blood services marketing materials Educate donors on promotions Encourage donors to download Donor App, use RapidPass Ensure there are enough handouts or request more Take down old information Schedule next appointment using Book Now or Blood Donor App Facility Assistance Communicate donor and center concerns to management Set up and maintain cleanliness in Reception and Hospitality Areas May be asked to sanitize/disinfect donor areas and beds Supplies Assistance May manage and organize kit/tote boxes and supply areas May stock carts with unregulated supplies Stock, organize & check dates on canteen supplies
Date Posted: May 7, 2025
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Flexible Schedule
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Alabaster, AL 35007
This is a volunteer opportunity (unpaid) but great for resume content and work experience. Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. Responsibilities: Greet blood donors. Check potential donor temperatures. Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution and watched for possible adverse physical reactions Set up and maintain cleanliness in Reception and Hospitality Areas May make reminder calls or reschedule donor appointments - Please note: Drives (and volunteer needs) are mostly during business hours on weekdays. Requirements: Ability to display the utmost professionalism and communication skills Extremely comfortable working with people from diverse communities and backgrounds Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App. On-boarding with the American Red Cross Biomedical Dept Donor Ambassador Training. Must be able to commit to at least 3 months of service. A consistent minimum of 6 hours per month. Thank you for your interest in volunteering with the American Red Cross!
Date Posted: Apr 16, 2025
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Flexible Schedule
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Huntsville, AL 35802
Work in person at a Red Cross shelter before, during and/or after a disaster supporting day-to-day activities in reception, registration, feeding, dormitory, information collection, etc. Provide excellent compassionate customer service while observing all safety protocols in a COVID environment. Supervisors direct a team of assigned workers, providing guidance and support. Both positions require ability to build effective relationships with co-workers and shelter residents, strong written and verbal communication skills, physical ability to stand and/or walk for extended periods, including climbing stairs and can lift/transport supplies up to 20 pounds multiple times per shift, along with availability to complete self-paced online training.
Date Posted: Apr 7, 2025
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Flexible Schedule
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Birmingham, AL 35233
Operations Lead Associate: Fleet Lead Volunteer Purpose Play a lead role in the scheduling, utilization, maintenance and documentation, of American Red Cross vehicles to ensure the organization has a fully operational and deployable fleet. Responsibilities Ensure each vehicle’s registration, insurance and associated documents are properly stored/displayed in all regional fleet vehicles. In collaboration with Operations leadership, ensure all vehicle licenses and registrations are current and required state and federal inspections are completed. Support vehicle maintenance and repairs in concert with the fleet vendor (Element) and the local automotive maintenance and repair shops. Work with local service providers and Fleet team members to ensure timely preventive maintenance on fleet vehicles. Perform light maintenance and support keeping vehicles clean to ensure the fleet remains in top condition. Manage local fleet vendors to ensure the system is current for accurate inventory, registration, and Preventative Maintenance work orders. Coordinate issuing maintenance of fuel cards and driver Personal Identification Numbers. Conduct regular inspections of vehicles to identify repair or maintenance needs. Identify vehicles for repair, disposal, or replacement at the direction of the Regional COO. Support annual replacement cycle and the arrival of new vehicles and disposal of retired vehicles. Onboard, guide and potentially supervise other regional fleet volunteers to perform work throughout the region, including addressing routine maintenance and repairs at approved vendors Partner and support regional Operations team on local fleet strategy and process improvements to find efficiencies in maintaining the regional fleet. Support the onboarding of new authorized drivers to the American Red Cross in all departments ensuring they have received correct training on the organizations processes and safety guidelines as it relates to fleet. Ensure all authorized drivers have received and read Fleet Manual. In coordination with Operations leadership, provide direction and supervisory support to fleet volunteers throughout the region. Time Commitment 5-10 hours per week. Qualifications Maintain a valid driver's license from the state in which they reside Qualified MVR (motor vehicle record) Knowledge of DOT (Dept. of Transportation) a plus, but not required Communication and interpersonal skills The ability to assist with fleet coordination using logistical organizational skills. Attention to detail and adherence to deadlines Knowledge of vehicles and light mechanics preferred Length of Appointment 3-6 months; Opportunities will vary by location. Requirements Understand American Red Cross fleet program manual and DOT fleet policies and standards DOT (Dept. of Transportation) policies may be required later
Date Posted: Apr 16, 2025
