Latinx Digital Community Engagement Specialist

Save to Favorites

SaludConTech is a membership organization / familia that creates an inclusive ecosystem-building community that provides entrepreneurial support for communities of color.

We believe the keys to new value and growth not only reside within one's current boundaries but beyond them. By partnering with key stakeholders and social capital networks, our community of partners, who work alongside us to close diversity gaps, offer mentorship (advisory) and sponsorship (advocacy) so that underrepresented founders and investors with firsthand community knowledge can lead, shape, and fund a more equitable future.

• Are you seeking a volunteer role that affords you an opportunity to gain valuable work experience while being committed to helping further the efforts of SaludConTech's mission!
• Do you like the flexibility of working within a virtual environment?
• Enjoy interacting with others who share the same passion for making a difference?
• Are you interested in the value of developing your skill sets, departmental cross-training, leadership roles, mentoring or the opportunity to excel within your chosen field?

Apply today and join our team of amazing volunteers!

Responsibilities of a Latinx Digital Community Engagement Specialist include:

• Monitor the fun and entertaining Slack channels to interact and encourage volunteers to engage with one another
• Compile, create and share content such as polls, memes, and thought-provoking posts within the channels on a regular and consistent basis
• Brainstorm and survey the interests of other volunteers to create channels that peak interest
• Attend bi-weekly team calls and provide project updates to project lead
• Exemplify the desired culture and philosophies of SaludConTech in alignment with its values of compassion, empathy, expertise, confidentiality, integrity, enlightenment, courage, and loyalty
• Work effectively & efficiently individually and in collaboration as a member of a team.

In this role you will:

• Lead online community-building on our Slack community, with a focus on growing and developing professional connections.
• Manage development and implementation of online community strategy; including how to engage black and brown innovators to impact their relationship with one another fundamentally
• Recruit, train and support volunteers to create and cultivate online communities.
• Identify and socialize online community management standards, best practices and engagement tactics, based on peer, industry and alumni digital community benchmarks.
• Be active in social listening and monitoring across communities and make recommendations to help maximize online community-building efforts.
• Manage constituent complaints and reputational issues and other high priorities.
• Partner with internal stakeholders including program teams, service teams, IT, and partners to achieve program goals and to ensure coordination.
• Maintain a commitment to promoting and supporting an environment of diversity and inclusion.

To be successful in this role, you will bring:

• A minimum of one year of relevant experience or combination of education and relevant experience.
• Demonstrated passion for and experience in building, moderating, and managing online communities (e.g. Slack, Reddit, Facebook Groups, LinkedIn).
• Demonstrated experience in working with volunteers that support online community engagement.
• Ability to leverage current and future trends to help maximize online community engagement.
• Excellent communication skills (verbal and written) and the ability to represent the university professionally both internally and externally.
• Strong interpersonal, team, problem solving and leadership skills; tact and flexibility in working with diverse population groups.
• Proven track record collaborating across matrixed organizations to drive results.
• Ability to listen, translate concepts across different groups, and collaborate.
• Lead discussions, training, etc, and implement projects that have shared value.
• Ability to be strategic and tactical, creating the conditions for engagement to thrive.
• Computer proficiency and the ability to learn new systems.

Here’s what we’re looking for:

• Working knowledge of engagement and team building
• Strong interpersonal, communication and presentation skills
• Creative mindset
• Willingness to mentor and be mentored
• Working knowledge of Zoom meetings, Slack and Zoho CRM a plus
• Ready to volunteer 2 hours a week

About SaludConTech:

SaludConTech is a membership organization / familia that creates an inclusive ecosystem-building community that provides entrepreneurial support for communities of color.

We believe the keys to new value and growth not only reside within one's current boundaries but beyond them. By partnering with key stakeholders and social capital networks, our community of partners, who work alongside us to close diversity gaps, offer mentorship (advisory) and sponsorship (advocacy) so that underrepresented founders and investors with firsthand community knowledge can lead, shape, and fund a more equitable future.

• Letter of recommendation available after volunteer experience completed