United Hospital Concierge

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United Hospital

Works in collaboration with Welcome Ambassador volunteers and Guest Services staff to greet and escort visitors coming to the hospital. With an eye for customer service, Hospital Concierges provide a caring and comforting atmosphere for visitors. They treat every person with respect, concern, and hospitality regardless of race, ethnicity, gender, or sociological background.

PPE: air droplet mask, eye shield only when transporting patients

Job Duties:

  • Ability to assist customers/guest with specific requests and solve problems using independent judgment and discretion.
  • Escorts visitors throughout the hospital
  • Instructs visitors on infection control when entering/leaving patient rooms
  • Supports Outpatient pharmacy by making delivery runs to the Ritchie Day Surgery building
  • Patient deliveries (flower/gifts)
  • Corral/sanitize wheelchairs
  • Transport patients to/from imaging procedures on main floor
  • Sanitize high touch surfaces in main lobby waiting area

What type of volunteer will be successful?

  • Customer service minded
  • Self-directed
  • Adept at smizing (smiling with your eyes)
  • Able to learn thorough knowledge of hospital

This position requires walking/standing for majority of shift, pushing wheelchairs, and carrying bulky item, such as, flowers.

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About United Hospital

Location:

333 North Smith Avenue, St. Paul, MN 55102, US

Mission Statement

We serve our community by providing exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care.

Description

The Volunteer Center at United hospital trains and places volunteers who assist in meeting the needs of patients and guests.

Community
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

United Hospital, Part of Allina Health333 N. Smith AvenueSt. Paul, MN 55102

(44.94303,-93.10843)
 

SKILLS

  • Customer Service
  • Patient Care
  • Healthcare
  • Multi-Tasking
  • People Skills

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 15
  • Orientation or Training
  • minimum of one three hour shift a week for a total of 60 hours

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