Adoption Guru - Foster Parent Representative - REMOTE

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Foster Parent Representative - Foster Adoption Guru - REMOTE

Dallas Pets Alive! is a highly respected animal rescue organization and provides the perfect place to utilize your skills to grow personally and professionally. Our mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals in North Texas - and volunteers make our mission a reality.

With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to DPA, you are directly impacting our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dallas Pets Alive! visit https://dallaspetsalive.org

As an Adoption Guru, you will be making a huge impact on this mission by assisting our foster families throughout this process.

Team: Foster

Location : Remote/Virtual - Virtual from anywhere, understanding we are in the CST timezone.

Time Commitment: Under 5 Hours a week

Compensation: This is a Volunteer Position with no monetary compensation.

Position Responsibilities:

Adoption Gurus will work to ensure foster parents are set for success for meet and greets with potential adopters. These reps will walk the foster through the adoption process. They will identify the pets that are receiving applications, and make sure a Foster to Adopt (FTA) is not in the works. These reps will send the Meet and Greet (MNG) overview to the foster parents so they know what to expect for the phone call and the meeting. They will answer and advise any questions before or after the phone call or meeting. These reps will work closely with the medical team and adoption counselors to ensure all parties are on the same page.

• Ensuring that foster animal is medically up-to-date and acting as a liaison between the medical team and foster parent when the animal is ready to be listed for adoption
• Checking in with foster parents at scheduled times via email when their foster receives an application
• Assisting in troubleshooting any issues before, during and after meet and greets or phone calls with potential adopters
• Maintaining notes of correspondence with foster parents regarding the pet
• Referring issues beyond the scope of this function to other volunteers, team leaders, or Foster Director for further processing
• Developing relationships with foster parents, and professionally managing potential complaints
• Assisting with any other duties needed to help drive Dallas Pets Alive!’s mission and support our values

Skills and Qualifications best suited for this position:

• Ability to work virtually.
• Must be at least 18 years of age

• Proficiency with Gmail and G-Suite applications
• Fluency in English; bilingual a plus!
• Ability to operate a computer or mobile device

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values .
• Excellent oral and written communication skills to maintain professional level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the general public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

DPA! is committed to creating and maintaining a diverse culture that reflects the uniqueness of the animals and the communities we serve. We embrace challenges and lead with positive intent, welcoming all people who have a caring and compassionate dedication to animal welfare.

Dallas Pets Alive! champions a world where:

• Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
• The golden rule is expected: Treat all living beings as you would like to be treated.

DPA! has a zero tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visit https://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining a diverse culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.