Museum Front Desk Administrator

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Purpose of Volunteer Position: To help during museum hours to manage the museum and volunteers that may be in the building at the time

Number of hours: 4+ hours per week depending on how often you volunteer

Location: I n person

Reports to: Currently, the Executive Director

Works Closely with: The Executive Director, Board President and Museum Docents

Volunteer Responsibilities:

• Depending on the shift, you will follow Opening procedures of the museum or Closing procedures of the museum.
• Greets PPCM visitors and guests and takes care of their payment
• If the guest is new, explain how the museum works and what they can expect
• Keeps track of capacity as to not go over
• Handles the cash register and all transactions
• Performs scheduling tasks including: calendar coordination; reserve field trips, birthday parties, play dates, etc. that may come through during the day
• Responds to telephone and electronic communications, especially on Social Media
• Performs word processing, photocopying, faxing, data entry, and other administrative duties as assigned.
• Help to manage any volunteers and delegate tasks in the museum during your shift
• Help to keep a clean and clutter free appearance of the exhibits throughout your shift
• Follow all cleaning procedures as needed
• Be a part of the Operations Committee and be able to meet in person or Zoom 1x a month

Volunteer Requirements/Working Conditions:

• Must live in Colorado Springs and be able to come to PPCM
• Understand and promote PPCM’s mission
• Be a part of the Operations Committee and be able to meet in person or Zoom 1x a month
• Be an ambassador for PPCM
• Help to educate the community about PPCM
• Know about the current exhibit rooms and special things about each and maybe how they came to be

Recommended Volunteer Qualifications:

• Must be 18 years or older
• Enjoy meeting and interacting with other people
• Personable, outgoing, great customer service
• Reliable, responsible
• Extensive prior knowledge of PPCM and play, STEAM, and children’s museum is not required, but a prospective docent should have a working knowledge of these things and a desire to learn about them
• Able to work independently
• Able to supervise others as needed
• Able to speak comfortably before groups of people
• Physically able to work in the museum - standing, kneeling, sitting, etc.
• Enthusiastic, flexible