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  • 10 people are interested
 

IT Assistant

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Maryland Science Center

  • 10 people are interested

IT Assistant

Assists in general IT support for offices, ticket desk & exhibits when needed. Troubleshooting computer (desktop/laptop/tablet) hardware/software, printer, networking, & phone problems. Carrying out projects as assigned. May work at times as help desk, answering calls and e-mails regarding computer, phone, printer & network issues or requests.

Duties:

  • Configuring hardware and software
  • Setting up peripherals such as printers
  • Repairing & installing equipment
  • Providing support for end-users
  • Assist in various IT tasks and interdepartmental projects

Required Skills:

  • Ability to troubleshoot common hardware/software issues
  • Ability to follow instructions and work autonomously, but also able to recognize limitations and communicate need for assistance or further explanation
  • Ability to quickly gain new skills and knowledge when faced with new challenges
  • Willingness to research
  • Proficient in Microsoft Windows domain environment & Office Products
  • Attention to detail
  • Ask questions and get information in order to diagnose computer problems and discern what level of support is needed when a problem is presented
  • Work as part of a team in stressful situations; maintain composure (and sense of humor) in the face of heavy workload and constant interruptions.
  • Excellent verbal and written communication skills

Training:

  • Specific project guidelines provided by IS Manager, but previous experience and/or formal training in (Windows, Mac, MS Office, AD, DNS, Networking, Computer hardware & software basics) is beneficial

Schedule:

Shifts available Monday-Friday, 9 AM-5 PM. Days & number of hours are flexible, based on volunteer’s availability.

Minimum Commitment:

One 4-hour shift per week, for a minimum of three months. A willingness to volunteer for additional hours is always welcome!

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About Maryland Science Center

Location:

601 Light Street, Baltimore, MD 21230, US

Mission Statement

We are the Maryland Science Center. We inspire. We empower. We engage. Let's science.

Description

The Maryland Academy of Sciences is Maryland's oldest scientific institution and one of the oldest such institutions in the entire nation. At its inception in 1797, the Academy was an amateur scientific society - members met to discuss papers on astronomy, botany, zoology, and other subjects then known as the "natural sciences."

As the Academy continued its work through the 1800s and 1900s, the group searched for a permanent location to establish a space dedicated to interactive, hands-on learning. The vision became a reality with the opening of the Academy's Maryland Science Center in 1976.

Today, and for more than 40 years, the Maryland Academy of Sciences, through its programs and exhibits at the Maryland Science Center, has demonstrated a commitment to emphasize the importance of Science, Technology, Engineering and Mathematics (STEM). No other institution in the state reaches more teachers and students through onsite and outreach programming.

The Maryland Science Center invites you to join our Volunteer Program and celebrate science!

Community
Computers & Technology
Education & Literacy

WHEN

We'll work with your schedule.

WHERE

601 Light StreetBaltimore, MD 21230

(39.28135,-76.61211)
 

SKILLS

  • Network Administration
  • IT Help Desk
  • Basic Computer Skills
  • IT Consulting
  • Microsoft Office Suite
  • Problem Solving

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • One 4-hour shift per week, for a minimum of three months

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