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Hurricane Ida Response - Client Intake and Referral Volunteer

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Catholic Charities Archdiocese of New Orleans

Volunteers are needed to assist with responding to phone calls to CCANO’s Hurricane Ida assistance line. Volunteers will answer and respond to calls, take notes on client’s situation, refer to any applicable resources, and, if they are eligible, add them to CCANO’s list for assistance. Volunteers will be fielding calls from people in distress and should be willing to listen, compassionate, and empathetic.

Volunteers MUST sign up through

A background check (paid for by CCANO) is required - for this reason, you must sign up 7 days in advance, Time/location: Monday - Friday -10 am - 3 pm. Northshore Pastoral Center - 4465 Hwy 190 East Service Rd, Covington, LA 70433

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About Catholic Charities Archdiocese of New Orleans


1000 Howard Avenue, New Orleans, LA 70113, US

Mission Statement

We create a just society by welcoming the most vulnerable among us, walking beside them and working to meet their needs. We help our neighbors meet immediate needs and face long-term challenges. We steward our resources with transparency and efficiency. Together, we create a community where everyone is able to live with dignity and hope.


Since 1938 Catholic Charities has been offering life-giving programs, advocating for the voiceless and empowering the most vulnerable to foster a more just society. Catholic Charities has over 30 programs and three affiliated ministries in the eight civil parishes of the Archdiocese of New Orleans. Our programs engage and serve members of the community from pre-birth to the elderly but all of them fall under one of the following areas:

  • children and families
  • domestic violence
  • education and young adults
  • food and nutrition
  • housing and homelessness
  • disaster recovery
  • immigration/refugee resettlement
  • justice and employment
  • physical and mental health
  • pro-life services
  • senior services
Please check out our postings for the volunteer positions we have open right now!

If you’re a local resident and are interested volunteering with us, you will be asked to attend a Volunteer Information Session at 1000 Howard Avenue, New Orleans, LA 70113. Please check the website below for the dates we will be holding these sessions and we look forward to seeing you there!

If you’re interested in volunteering and are from out of town please send a message with your group size, and dates/times of availability to

Disaster Relief


We'll work with your schedule.


4465 Hwy 190 East Service RdCovingtonCovington, LA 70433



  • Disaster Relief Call Center
  • Office Reception
  • Administrative Support
  • Customer Service
  • Disaster Response


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Sign up for one shift or many at
  • must complete a background check (no cost to you)

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