Front Desk/Membership Volunteer

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Join our Membership Department as a Front Desk Volunteer, playing a vital role in ensuring a smooth and welcoming experience for both current and prospective members. As the first point of contact, you will assist with a variety of tasks that help eliminate the waiting list and ensure every youth member has access to the best resources for their participation. Volunteers in this role support applicants and manage all aspects of the onboarding process, helping to foster a positive, organized, and efficient environment.

Key Responsibilities:

Assist in maintaining accurate membership paperwork and records

Greet all visitors with a friendly, positive attitude and provide proper identification

Direct visitors and members to the correct locations within the Club

Answer phone calls and direct inquiries to appropriate staff or departments

Engage in program outreach, including contacting alumni and promoting summer registration as needed

Required Skills and Experience:

Excellent interpersonal and communication skills

Ability to maintain a positive, professional attitude in all interactions

Comfortable with handling membership paperwork and assisting with administrative tasks

Basic computer skills (data entry, phone systems, etc.)

Flexible Scheduling: Volunteers can select their preferred days and times, with a minimum commitment of two hours per shift. Volunteer hours are available:

School Year: 2 PM - 8 PM

Summer: 8 AM - 8 PM

Choose from weekly or monthly shifts based on your availability.

Additional Perks:

• Free Meal: A complimentary meal is provided during each shift.

• Networking

How to Apply: Interested volunteers can find more information and complete the online application through our website: Volunteer Application.

We look forward to having you join our team!