Be the Hope, Give Help After A Fire, Flood, Tornado, Large or Small Natural Disaster!

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Every day, disasters devastate families. As a Disaster Action Team volunteer you can help comfort and support people who are impacted by fires, storms and other emergencies, so they don’t have to face tough times alone.

Provide help to those who need it most, locally or across the country!

You can help those affected by disaster to apply and receive financial assistance and/or community resources.

The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources.

The Recovery Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).

Key Responsibilities:

· Conduct Intake by interviewing the client and opening a case in RC Care

· Provide Financial Assistance to qualified clients.

· Conduct Follow-up and Recovery Planning Services

· Provide Internal Referrals

· Provide Community Referrals

· Assist with problem-solving and advocacy on request

· Use RC Care (Red Cross Software) to document services according to the Client Care Program Standards and Procedures

· Services may be provided in person or virtually.

· Complete the required virtual self-paced training (9 hours of training total)