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After a Disaster the Care Continues! Do you want to help people recover?

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American Red Cross of Southeastern PA - Headquarters


Provide help to those who need it most! You can help those affected by disaster to apply and receive financial assistance and/or community resources.

The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources.

The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).

Key Responsibilities:

· Conduct Intake by interviewing the client and opening a case in RC Care

· Provide Financial Assistance to qualified clients.

· Conduct Follow-up and Recovery Planning Services

· Provide Internal Referrals

· Provide Community Referrals

· Assist with problem-solving and advocacy on request

· Use RC Care to document services according to the Client Care Program Standards and Procedures

· Services may be provided in person or virtually.

· Complete the required virtual self-paced training (9 hours of training total)

22 More opportunities with American Red Cross of Southeastern PA - Headquarters

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About American Red Cross of Southeastern PA - Headquarters


2221 Chestnut Street, Philadelphia, PA 19104, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the POWER OF VOLUNTEERS and the generosity of donors.


The American Red Cross offers a wide variety of volunteer opportunities -- including:

  • Biomedical/Blood Services as an Screener, Ambassador or Driver
  • Disaster Cycle Services as a Responder (locally and/or nationally) or Recovery Caseworker
  • Emergency Preparedness as a Smoke Alarm Installer or Youth Educator
  • Logistics
  • Community Outreach
  • Volunteer Services
  • Service to the Armed Forces
  • Administration
Over 90% of what we do is done and led by amazing Red Cross Volunteers! Join our team. Meet new friends. Learn new skills. Help where and when it is needed most. All based on your interests and availability.

Crisis Support
Disaster Relief


We'll work with your schedule.


601 Westtown WayWest Chester, PA 19382



  • Disaster Response
  • Case Work / Management
  • Social Work


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Local/Regional: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days. Beyond region: Min. of 14 days working 8- or 12-hour shift
  • Required: • Willing and able to volunteer in person in before, during and/or after a disaster event • Ability to work in a continuously changing environment in which work priorities may change frequently • Comfortable interacting with people

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