Berkeley Mutual Aid coordinator
Berkeley Mutual Aid is seeking intake, matching, and administrative volunteers available for about 3-4 hours per week of ongoing volunteer work (performed remotely). The time can be broken up to fit your schedule. Here’s a description of the work:
Intake volunteers are the first people most folks talk with at Berkeley Mutual Aid and must be comfortable conversing by phone, asking questions, and documenting on Google Sheets. Fluency in another language highly desired!
Matchers connect requesters and volunteers to each other to form matched pairs of neighbors helping neighbors. Matching volunteers must be comfortable with Gmail and Google sheets. Fluency in another language highly desired!
Administrative volunteers run a high volume inbox where inquiries come in on a daily basis and act as a "dispatch" to the other teams. Must be comfortable with Gmail, Google sheets,
Berkeley Mutual Aid matches lower-risk volunteers with the most pressing needs. This includes pairing lower-risk neighbors with higher-risk neighbors who need essential supplies (e.g., food, toiletries, and prescriptions), help navigating social services, or connecting to overcome social isolation. We live by the mutual aid model of "solidarity not charity."
If you are interested in volunteering with BMA or learning more about these roles, reach out to email@example.com
About Berkeley Disaster Prep Neighborhood Network
1618 Capistrano Ave., Berkeley, CA 94707, US
BDPNN works to equitably support Berkeley neighborhoods and individuals who live or work in Berkeley to respond to large-scale emergencies. We do this through coalition building, bringing in outside expertise, and sharing experiences. BDPNN also oversees Berkeley Mutual Aid (www.berkeleymutualaid.org), providing an infrastructure so those needing help can be matched with those who need help.
The Berkeley Disaster Preparedness Neighborhood Network (BDPNN) - also known as "The Network" - is an all-volunteer organization formed in 2009 by neighborhood leaders to address the gap between the training and support capabilities of the City of Berkeley and the needs of neighborhoods preparing for and responding to disasters.
Berkeley Mutual Aid is a grassroots effort that came out of the response to the COVID pandemic in March of 2020. It is an evolving effort developed by volunteers in the community to get neighborly support to where it is needed most. As this crisis evolves, our project will continue to respond and shift priorities as needed. Right now, we are focusing on helping people at higher risk from COVID-19 to help flatten the curve, and helping people who are being especially heavily impacted by COVID-19.
This is a Virtual Opportunity with no fixed address.
September 13, 2021
- Administrative Support
- Customer Service
- Data Entry
- Google Apps
- People Skills
- Verbal / Written Communication
- 3-5 hours per week